App-Verzeichnis
Easy Line Remote
Sonova AG
Früher Sennheiser Easy Line Remote app
Controls Sennheiser Sonite Rise hearing aids: volume, programs, tone and remote adjustments.
Funktionen
Hörsystemsteuerung
- Bedingt: Mute hearing devices12
- Bedingt: Directional focus control13
- Bedingt: Hearing-device tinnitus controls14
- Bedingt: Hearing-device control15
- Bedingt: Listening-program selection15
- Bedingt: Hearing-device volume15
- Bedingt: Device battery status16
- Bedingt: Find a hearing device17
- Bedingt: Professionelle Fernunterstützung18
- Bedingt: Remote fitting adjustments18
- Bedingt: Personalized hearing programs15
- Bedingt: Device-usage tracking19
- Bedingt: Media streaming20
- Bedingt: Hands-free calls21
- Bedingt: Device firmware updates22
Kompatibilität
- Unterstützt: Required hardwareSennheiser Sonite Rise · Sennheiser Sonite R · Kirkland Signature KS 10.0 · Kirkland Signature KS 9.0 · Kirkland Signature KS 9.0 T · Phonak Brio 5 · Phonak Brio 4 · Phonak Brio 3 · Phonak CROS P (KS 10.0)
Verfügbarkeit und Zugang
Datenschutz und Daten
- Bedingt: Datenspeicherung5Cloud des Entwicklers
- Bedingt: Outside processors6, 7, 8Twilio (WebRTC relay for Remote Support calls) · Xirsys (WebRTC relay for Remote Support calls) · Microsoft Azure (cloud hosting) · Salesforce (customer account database) · Google Analytics (analytics) · Google Firebase (crash analytics, remote configuration, push notifications)
- Bedingt: Audio sent off device9
- Unterstützt: Delete account10
- Bedingt: Download personal data11
- An account is not needed for hearing-aid control; it is required for the Health section features. Evidence: p.6 Setting up and managing an account with Easy Line Remote.
- Requires compatible Sonova-made hearing aids with Bluetooth (Sennheiser Sonite, Kirkland Signature, Phonak Brio); the app is only offered in countries where those hearing aids are approved for distribution.
- Evidence: p.2 Compatibility information.
- Internet is needed for initial pairing setup, and Remote Support sessions run over the internet; Sonova also states a steady connection is needed for full functionality.
- Applies to account and health data when the user creates an account; Sonova's services are hosted on Microsoft Azure (Netherlands) with Salesforce administering the account database. Evidence: 3. Sharing of personal data.
- Remote Support video calls; relay only, data not stored persistently per Sonova. Evidence: 3. Sharing of personal data.
- Account, health and app service data. Evidence: 3. Sharing of personal data.
- App usage analytics and diagnostics. Evidence: 3. Sharing of personal data.
- Only during a scheduled Remote Support video call with a hearing care professional (app asks for microphone and camera access); no other audio workflow is documented. Evidence: p.25 Troubleshooting: Remote Support session.
- In-app; password confirmation required. Sonova notes hearing-device and accessory information cannot be deleted. Evidence: p.6 Personal details.
- By request to Sonova (data portability right) under applicable law; no in-app export documented. Remote Support data requests go to the hearing care professional. Evidence: 6. Your legal rights.
- Requires compatible hearing devices and a supported phone. Functions vary with model, firmware and professional configuration.
- Speech focus slider within Adjust program; availability depends on hearing-aid model and programming. Evidence: p.10 Home: Remote Control advanced settings.
- Only when the hearing aids support tinnitus functionality and the hearing care professional has set it up; varies by model and programming. Evidence: p.12 Home: Remote Control view — non-standard feature.
- Easy Line Remote version 6: compatible Sennheiser hearing aids, with additional functions dependent on model; archived guide is not proof of current app availability.
- Rechargeable hearing aids only. Evidence: p.13 Home: Remote Control view — non-standard feature.
- Documented for Sennheiser Sonite Rise hearing aids.
- Remote adjustments require compatible hearing aids and a participating hearing-care professional; availability varies by market and device.
- Health section wearing time (with time per sound environment) requires an Easy Line Remote account and specific hearing aids (store listing names KS 10.0 and Brio 5). Evidence: p.29 Health detailed feature views.
- Streaming is a hearing-aid Bluetooth function; pairing with the app enables it automatically on Sonite Rise, while Sonite R needs an additional Bluetooth pairing step.
- Hearing-aid Bluetooth Classic HFP function on Sennheiser hearing aids; set up automatically via app pairing on Sonite Rise, separately on Sonite R.
- When an update is available for the paired hearing aids; hearing-aid and phone batteries must be charged to at least 30%. Evidence: p.19-20 Updates.
- With compatible hearing aids; Remote Support is by appointment with a hearing care professional.
- Sonite Rise: enabled automatically on app pairing; Sonite R: extra Bluetooth pairing step.
Bewertungen und Rezensionen im App Store
Lob
- Some reviewers describe reliable basic volume and program controls on their setup.
Kritik
- Other reviewers report slow reconnection, interrupted streaming or conflicting phone and hearing-aid connections.
Bewertungen und Rezensionen im Google Play
Lob
- Some users find adjustments, custom programs and remote support useful.
Kritik
- Connection failures and settings or modes changing unexpectedly recur.
- Mute, accessory controls and duplicate program entries concern some users.
Hörsysteme
Enthält dokumentierte kompatible Produkte und Modelle, die in unserem Katalog verknüpft sind. Funktionen können von deinem Modell, Smartphone und der Firmware abhängen. Beachte mögliche Einschränkungen in den Kompatibilitätsangaben.
9 Modelle und Modellreihen
- Kirkland Signature KS 10.0
- Kirkland Signature KS 9.0
- Kirkland Signature KS 9.0 T
- Phonak Brio 3
- Phonak Brio 4
- Phonak Brio 5
- Phonak CROS P (KS 10.0)
- Sennheiser Sonite R
- Sennheiser Sonite Rise