App directory

hear.com Horizon App

Sivantos Pte. Ltd.

Controls hear.com Horizon AX hearing aids: volume, programs, tone, microphone direction and battery status.

Official information

Features

Unless noted, features apply to iPhone and iPad.

Audio input & output

  • Conditional: Live outputs3Hearing device audioiOS 15 or later

Listening assistance

  • Conditional: Audio equalizer4

Device companion

  • Conditional: Directional focus control5
  • Conditional: Hearing-device control4
  • Conditional: Listening-program selection4
  • Conditional: Hearing-device volume4
  • Conditional: Device battery status4
  • Conditional: Device-usage tracking4
  • Conditional: Media streaming6, 7Also on Android · iOS 15 or later

Compatibility

  • Conditional: Hardware functions8App control · Media streamingiOS 15 or later

Availability & access

  • Conditional: Service eligibility1Age requirementAlso on Android

Privacy & data

  • Conditional: Download personal data2Also on Android
  1. The store listings restrict the app to adults aged 18 and over. The user guide instead says it is designed for adolescents and adults.
  2. A copy of personal data is available by a rights request to WS Audiology (privacy@wsa.com or the DPO). This is not an in-app export. Evidence: 12. Your rights.
  3. Audio goes to compatible hear.com HORIZON hearing aids over Bluetooth. Support depends on the model.
  4. Requires compatible hearing devices and a supported phone. Functions vary with model, firmware and professional configuration.
  5. Speech Focus requires a supported HORIZON model and configuration; other modes are model dependent.
  6. Streams over Bluetooth to compatible hear.com HORIZON hearing aids. Support depends on the hearing-aid model and the connection method.
  7. According to the Google Play listing, Bluetooth streaming of media works only with the StreamLine Mic accessory. This conflicts with the user guide's LE Audio/ASHA statement.
  8. Requires compatible hear.com HORIZON hearing aids. Functions vary with the hearing-aid model and the connection method.

App Store ratings & reviews

2,606 ratings

Praise

  • One reviewer finds program switching and directional control helpful.

Complaints

  • The sampled app feedback describes unreliable streaming or controls needing repeated attempts.

App Store rating for the US store as of Nov 9, 2026. Review themes come from 2 sampled reviews. Read reviews on App Store

Google Play ratings & reviews

1,091 ratings

Praise

  • Some users appreciate the interface and environment adjustments.

Complaints

  • Connection failures, freezes and inconsistent settings recur.

Google Play rating for the US store as of Nov 9, 2026. Review themes come from 37 sampled reviews. Read reviews on Google Play

Hearing devices

Includes documented compatible products and models linked in our catalog. Features can depend on your model, phone and firmware; check the compatibility information for any restrictions.

1 model or family
  • hear.com Horizon AX
    • Hear.com Horizon AX Go AX RIC-R
    • Hear.com Horizon AX Style AX RIC-S

Details come from the developer’s official documentation and store listings, last checked Nov 9, 2026. We have not tested this app hands-on. Features can depend on your hearing devices, phone and plan, so confirm compatibility with the manufacturer.

Sources: wsaud.com · apps.apple.com · play.google.com · wsa.com · Suggest a correction