App directory

Sony Hearing Control App

Sony Corporation

Controls Sony CRE-C10 and CRE-E10 over-the-counter hearing aids: volume, tone and microphone direction.

Official information

Features

Unless noted, features apply to iPhone and iPad.

Listening assistance

  • Conditional: Audio equalizer3

Device companion

  • Conditional: Directional focus control4
  • Conditional: Hearing-device control3
  • Conditional: Hearing-device volume3
  • Conditional: Personalized hearing programs3
  • Conditional: Media streaming5

Compatibility

  • Supported: Required hardwareSony CRE-C10 hearing aids · Sony CRE-E10 hearing aids · Sony CRE-C20 hearing aidsAlso on Android · iOS 17 or later
  • Conditional: Hardware functions6, 7App control · Hearing device fitting · Media streaming · App control · Hearing device fittingAlso on Android · iOS 17 or later

Availability & access

  • Conditional: Service eligibility1Age requirement · Qualifying hearing lossAlso on Android · United States
  • Conditional: Ongoing free core functionality2iOS 17 or later
  • Not supported: Professional enrollment requiredAlso on Android · United States
  • Supported: Hearing device requiredAlso on Android · iOS 17 or later
  1. This is the indicated use of the Sony OTC hearing aids the app serves (stated for CRE-C20 in the US press release): adults 18+ with perceived mild to moderate hearing loss. The app itself states no separate eligibility rule.
  2. The app download is free; its core controls only work with purchased compatible Sony hearing aids (CRE-C10, CRE-E10, CRE-C20). No subscription is described in the listing.
  3. Sony CRE-C10, CRE-C20 or CRE-E10 with supported smartphone. Self-fitting and tonal controls; this does not imply professional remote fitting.
  4. Directional focus is available on CRE-E10 only; not established for CRE-C10 or CRE-C20.
  5. CRE-E10 Bluetooth streaming with compatible Apple device; CRE-C10 and CRE-C20 acoustic remote control does not provide this capability.
  6. Self-fitting and remote control apply to CRE-C10, CRE-E10 and CRE-C20; Bluetooth (and so audio streaming) is available on CRE-E10 only. 'fitting' here is the user's own self-fitting test, not professional fitting.
  7. Requires a CRE-C10, CRE-E10 or CRE-C20; 'fitting' is the user's own self-fitting test. The Android listing omits the iOS listing's audio-streaming bullet, so streaming on Android is not established here.

App Store ratings & reviews

469 ratings

Complaints

  • Sampled reviewers describe repeating setup, losing settings and unclear or limited fine-tuning controls.

App Store rating for the US store as of Nov 9, 2026. Review themes come from 4 sampled reviews. Read reviews on App Store

Google Play ratings & reviews

369 ratings

Complaints

  • Repeated authentication or setup can interrupt basic hearing-aid adjustments.

Mixed reports

  • The 2026 redesign draws both praise and reports of lost or broken adjustment controls.
  • Users want reliable saved settings and easier fine-tuning; some report successful setup.

Google Play rating for the US store as of Nov 9, 2026. Review themes come from 39 sampled reviews. Read reviews on Google Play

Hearing devices

Includes documented compatible products and models linked in our catalog. Features can depend on your model, phone and firmware; check the compatibility information for any restrictions.

3 models & families

Details come from the developer’s official documentation and store listings, last checked Nov 9, 2026. We have not tested this app hands-on. Features can depend on your hearing devices, phone and plan, so confirm compatibility with the manufacturer.

Sources: apps.apple.com · play.google.com · sony.mediaroom.com · Suggest a correction