App directory

Unitron Remote Plus App

Sonova AG

Controls Unitron Moxi hearing aids, including Blu and Vivante. Adjust volume, programs and tone, find a lost aid and get remote adjustments.

Official information

Features

Unless noted, features apply to iPhone and Android.

Listening assistance

  • Conditional: Separate ear adjustments9
  • Conditional: Audio equalizer9

Device companion

  • Conditional: Mute hearing devices9
  • Conditional: Directional focus control10
  • Conditional: Hearing-device tinnitus controls11
  • Conditional: Hearing-device control12
  • Conditional: Listening-program selection12
  • Conditional: Hearing-device volume12
  • Conditional: Device battery status12
  • Conditional: Find a hearing device13
  • Conditional: Remote professional support14
  • Conditional: Remote fitting adjustments14
  • Conditional: Personalized hearing programs12
  • Conditional: Device-usage tracking12

Compatibility

  • Supported: Required hardware15Unitron hearing aid labelled 'Remote Plus app compatible'
  • Conditional: Hardware functions16, 17App control · Remote support · Hearing device fitting

Availability & access

  • Supported: Ongoing free core functionalityiPhone only
  • Supported: Hearing device required1
  • Conditional: Internet required2

Privacy & data

  • Conditional: Data storage3, 4, 5Developer cloud · Device · Third-party service
  • Conditional: Outside processors6, 7Microsoft Azure (cloud hosting; 21Vianet in China) · Google Firebase Analytics · Google Firebase Cloud Messaging · Google Firebase Crashlytics
  • Conditional: Download personal data8
  1. Evidence: Compatibility information, p.14.
  2. The user guide lists an internet connection as a step when installing the app; it does not say whether the on-phone remote controls need a connection afterwards. Evidence: Installing the app, p.6.
  3. Applies to remote fitting, Ratings and lifestyle data; hosted on Microsoft Azure (Netherlands), or 21Vianet in China. Evidence: 3. How we share your personal data.
  4. Applies to geolocation used by Find my Devices. Evidence: 5. How long we keep your personal data.
  5. App analytics, push notifications and crash reports go to Google Firebase; not applicable in China. Evidence: 3. How we share your personal data.
  6. Receives remote-fitting session data including free-text session comments, ratings and usage data. Evidence: 3. How we share your personal data.
  7. Analytics, Coach push notifications and crash reporting; not applicable in China. Evidence: 3. How we share your personal data.
  8. A legal right exercised on request to Sonova's privacy team (privacy@sonova.com), subject to applicable law; no in-app export is documented. Evidence: 6. Your legal rights.
  9. Requires compatible hearing devices and a supported phone. Functions vary with model, firmware and professional configuration.
  10. Advanced mode only; availability depends on the selected program, the hearing-aid configuration and connected audio sources. Evidence: Home tab: remote control (advanced functions) – Program settings, p.7.
  11. Tinnitus masker control appears only when enabled by the hearing-care professional. Only where the hearing-care professional has enabled this feature.
  12. Remote Plus 5.5: compatible Unitron devices; optional programs require Advanced Mode, and the finder and activity functions are not available for every model.
  13. Remote Plus 5.5: compatible Unitron devices; optional programs require Advanced Mode, and the finder and activity functions are not available for every model. Location permissions and a previous connection may be required; last-known location is not live GPS in the hearing aid.
  14. Remote adjustments require compatible hearing aids and a participating hearing-care professional; availability varies by market and device.
  15. Unitron's product listing marks these families as Remote Plus app compatible; features still vary by model.
  16. Requires compatible Unitron Bluetooth hearing aids; features vary by the hearing aids connected. Evidence: Compatibility information, p.14.
  17. Remote adjustments are sent by the user's hearing care provider; requires compatible hearing aids.

App Store ratings & reviews

4,566 ratings

Complaints

  • The sampled app feedback describes a mute control that did not silence audio, frequent disconnection notices and slow reconnection.

App Store rating for the US store as of Nov 9, 2026. Review themes come from 2 sampled reviews. Read reviews on App Store

Google Play ratings & reviews

11,562 ratings

Praise

  • Some users value easy navigation and hearing-aid controls.

Complaints

  • Connection failures and volume or mute settings cause difficulties.
  • Some users report freezes, blue startup screens or repeated reinstalls.

Google Play rating for the US store as of Nov 9, 2026. Review themes come from 35 sampled reviews. Read reviews on Google Play

Hearing devices

Includes documented compatible products and models linked in our catalog. Features can depend on your model, phone and firmware; check the compatibility information for any restrictions.

5 models & families
  1. Unitron's product listing marks these families as Remote Plus app compatible; features still vary by model.

Details come from the developer’s official documentation and store listings, last checked Nov 9, 2026. We have not tested this app hands-on. Features can depend on your hearing devices, phone and plan, so confirm compatibility with the manufacturer.

Sources: unitron.com · apps.apple.com · Suggest a correction