App directory

Starkey Thrive App

Starkey Laboratories, Inc.

Controls Starkey Livio and Evolv AI hearing aids: volume, programs, tone, a lost-aid finder and remote adjustments.

Official information

Features

Unless noted, features apply to iPhone, iPad, and Android.

Audio input & output

  • Conditional: Audio inputs7Device microphone

Listening assistance

  • Conditional: Separate ear adjustments8
  • Conditional: Audio equalizer8

Device companion

  • Conditional: Mute hearing devices8
  • Conditional: Directional focus control9
  • Conditional: Hearing-device tinnitus controls10
  • Conditional: Hearing-device control11
  • Conditional: Listening-program selection11
  • Conditional: Hearing-device volume11
  • Conditional: Find a hearing device12
  • Conditional: Remote professional support11
  • Conditional: Remote fitting adjustments11
  • Conditional: Personalized hearing programs13
  • Conditional: Device-usage tracking11
  • Conditional: Media streaming14, 15
  • Not supported: Microphone streaming16Android only
  • Conditional: Accessory control11

Compatibility

  • Conditional: Required hardware17Starkey Evolv AI (Evolv platform 2.4 GHz) hearing aids · Compatible hearing aids from Starkey, Audibel, NuEar, MicroTech or AGX Hearing purchased from a hearing professional
  • Conditional: Hardware functions18App control · Media streaming

Availability & access

  • Conditional: Recognition languages1arabic · chinese · czech · danish · dutch · english · finnish · french · german · greek · hebrew · hindi · Hungarian · Indonesian · italian · japanese · korean · Norwegian Bokmål · polish · Portuguese · romanian · russian · slovak · spanish · swedish · Thai · turkish
  • Supported: Account requirementRequired
  • Conditional: Service eligibility2OtheriPhone · iPad only
  • Supported: Ongoing free core functionalityiPhone · iPad only · United States
  • Supported: Hearing device required
  • Conditional: Internet required3, 4

Accessibility

  • Supported: System text scalingiPhone · iPad only

Privacy & data

  • Conditional: Data storage5Developer cloud
  • Conditional: Download personal data6
  1. Languages documented for the speech-based Translate feature only (the user guide says speech spoken into the phone is translated). Available with select technology levels of Evolv AI and Livio Edge AI hearing aids and requires an internet connection. Transcribe recognition languages are not separately documented.
  2. Use requires compatible hearing aids from Starkey, Audibel, NuEar, MicroTech or AGX Hearing that are purchased from a hearing professional; some features need sensor-enabled models.
  3. Required for Translate, Transcribe and Thrive Assistant (stated in both the Apple and Android FAQs, 2021).
  4. Required for Fall Alert messages to be delivered; Fall Alert needs sensor-enabled hearing aids.
  5. Documented for hearing-aid settings and app changes, which are backed up to the Thrive cloud account. Where saved transcripts are stored is not documented.
  6. Starkey-wide privacy policy: right to data portability for people in the EEA, UK and Switzerland (and access/portability rights in certain US states), requested from Starkey's Data Protection Officer. No in-app export is documented.
  7. Transcribe and Translate take speech spoken into the phone. Feature availability varies by hearing-aid model and technology tier.
  8. Requires compatible hearing devices and a supported phone. Functions vary with model, firmware and professional configuration.
  9. Microphone Direction is set per memory in Customize. Features vary by hearing-aid model and technology tier, and Basic mode allows only Equalizer adjustments.
  10. Controls the Multiflex Tinnitus masking feature on Starkey 2.4 GHz hearing aids where the hearing professional has programmed it.
  11. Thrive guide August 2025: supported Starkey devices; TeleHear requires a professional code/session and finder uses connection/location information.
  12. Thrive guide August 2025: supported Starkey devices; TeleHear requires a professional code/session and finder uses connection/location information. Location permissions and a previous connection may be required; last-known location is not live GPS in the hearing aid.
  13. Custom memories with manual sound adjustments and optional geotagging. Not all features are available on all hearing-aid styles.
  14. Streaming of iPhone/iPad audio to compatible MFi Starkey-family hearing aids; the phone OS manages connectivity. Check Starkey's device compatibility list for the phone and hearing-aid combination.
  15. Only on Android phones Starkey lists as compatible (ASHA one-way streaming for Evolv AI); Starkey does not guarantee compatibility with all Android phones. Other phones may need the Starkey Remote Microphone + accessory.
  16. Voice AI (smartphone-microphone speech enhancement) is documented as iOS only.
  17. The August 2025 guide names the Evolv platform 2.4 GHz styles. The app listings also name Starkey, Audibel, NuEar, MicroTech and AGX Hearing aids. Fall Alert and activity/engagement tracking need sensor-enabled models.
  18. With Starkey 2.4 GHz wireless hearing aids. Streaming depends on the phone being listed as compatible.

App Store ratings & reviews

308 ratings

Complaints

  • Sampled complaints concern streaming, missing alerts, automatic settings and an update/crash loop.

Mixed reports

  • One reviewer reports eventually restoring a custom location setting, while other problems remained.

App Store rating for the US store as of Nov 9, 2026. Review themes come from 4 sampled reviews. Read reviews on App Store

Google Play ratings & reviews

5,965 ratings

Praise

  • Some users value volume adjustments, features and working phone audio.

Complaints

  • Connections, streaming and persistent settings cause recurring difficulties.
  • Some users report confusing controls, inaccurate activity information or startup problems.

Google Play rating for the US store as of Nov 9, 2026. Review themes come from 39 sampled reviews. Read reviews on Google Play

Hearing devices

Includes documented compatible products and models linked in our catalog. Features can depend on your model, phone and firmware; check the compatibility information for any restrictions.

2 models & families
  1. The August 2025 guide names the Evolv platform 2.4 GHz styles. The app listings also name Starkey, Audibel, NuEar, MicroTech and AGX Hearing aids. Fall Alert and activity/engagement tracking need sensor-enabled models.