Starkey Livio RIC 312

Starkey Livio Hearing Aids

Models, Reviews, Prices, and Videos

Ratings

3.5 stars stars

3.4 stars from 41 reviews

About Starkey Livio

Starkey Livio and Livio AI are Made-For-iPhone hearing aids that are the successors to Starkey's Halo iQ family of hearing aids. The Livio AI (the top technology version of Livio) introduces a number of new features, primarily driven by the inclusion of an accelerometers and Thrive Hearing Control, a new smartphone app.

New features found in Livio AI

  • Thrive Hearing Control - The Livio AI model has exclusive access to the wellness tracking, activity tracking, brain health tracking, and language translation functions within the smartphone app. 
  • Tap Control - The wearer can tap near their ear to make changes in the hearing aid.

New features found in both Livio and Livio AI

  • Telehealth Service - Allows the hearing care provider to "troubleshoot and improve the patient experience by delivering programming adjustments directly to a patient’s smartphone and hearing aids with no need for them to stop in."
  • Thrive Hearing Control - All versions of Livio have access to a hearing aid finder function, iOS audio streaming for phone calls and multimedia audio, hearing aid remote control, personalized listening programs, geo-tagged listening programs, hearing aid audio notifications, adaptive car mode, and accessory control.

Starkey Livio Model Comparison

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

Back to Table of Contents

Starkey Livio Technology Levels

Starkey Livio 1000 Starkey Livio 1200 Starkey Livio 1600 Starkey Livio 2000 Starkey Livio 2400 Starkey Livio AI
Price
$2,009

Check offers

$2,269

Check offers

$3,224

Check offers

$3,740

Check offers

$3,866

Check offers

$4,375

Check offers

Rating
80%

1 review

0%

0 reviews

45%

2 reviews

72%

2 reviews

73%

20 reviews

63%

12 reviews

Tinnitus Relief
Directional Processing
Number of channels
10 12 16 20 24 24
E2E Machine Noise Adaptation
Machine Noise Reduction Strength
1 option 2 options 4 options 4 options
E2E Wind Noise Management
Wind Noise Reduction Strength
1 option 2 options 4 options 4 options
Environment Manager
Fall Alert
Feedback Control
Frequency Lowering
Heart Rate Measurement
Unavailable for RIC 312
Unavailable for BTE 13
Machine Learning
Noise Control
Noise reduction strength
1 level 1 level 1 level 2 levels 4 levels 4 levels
Speech Optimization
Processing channels
12 16 20 24 24

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

Back to Table of Contents

Starkey Livio Accessories

Charger

Charger

Functions

  • Battery Charger

Compatible Aids

  • Livio RIC R

Mini Remote Microphone

Mini Remote Microphone

Functions

  • Remote Microphone

Compatible Aids

  • Livio RIC R

Mini Turbo Charger

Mini Turbo Charger

Functions

  • Battery Charger

Compatible Aids

  • Livio RIC R

Remote

Remote

Functions

  • Remote Control

Compatible Aids

  • Livio RIC 312
  • Livio BTE 13
  • Livio RIC R

Remote Microphone +

Remote Microphone +

Compatible Aids

  • Livio RIC 312
  • Livio BTE 13
  • Livio RIC R

Thrive App

Thrive App

Functions

Compatible Aids

  • Livio BTE 13
  • Livio RIC 312
  • Livio RIC R

TV

TV

Functions

Compatible Aids

  • Livio RIC 312
  • Livio BTE 13
  • Livio RIC R

Back to Table of Contents

Starkey Livio Videos

Starkey Livio Video 23 December 2018

Starkey Livio Ai Hearing Aids Review

Starkey Livio Ai Hearing Aid Review. Dr. Cliff Olson, Audiologist and founder of Applied Hearing Solutions reviews the new Starkey Livio Ai...

Starkey Livio Video 28 August 2018

LivioTM AI – the first hearing aid to track brain and body health

Introducing Livio™ AI from Starkey, the world’s first hearing aid that tracks brain and body health using integrated sensors and artificial...

Starkey Livio Video 27 August 2018

Welcome to the Hearing Revolution

The hearing revolution has arrived. Livio AI, the world’s first hearing aid with integrated sensors and artificial intelligence, is available now!...

Back to Table of Contents

Starkey Livio Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

Write a Review

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question, averaged across all hearing aids belonging to this family of devices.
Note: Original answers provided in star rating format.

Benefit in Quiet
No data available
81%
Benefit in Noise
No data available
62%
Benefit on the Phone
No data available
65%
Clear and Natural
No data available
71%
Music Improvement
No data available
68%
Physical Comfort
No data available
81%
Reliability
No data available
62%
Feedback
No data available
65%
Hearing Improvement
No data available
71%
Value
No data available
68%
Anonymous
Anonymous 22 April 2022
5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

I have had the Livio AI 2400 for just over three years. I’ve been wearing Aids for 20 years and these are definitely the best. Sound is clearer especially the higher frequencies.   It works well with my iPhone. Phone calls with Bluetooth are a game changer. I fell into a pool and both aids went to the bottom and after replacement batteries they continued to work. Starkey phone support is great.  I’m very satisfied.

Anonymous
Anonymous 07 March 2022
3 stars stars
Starkey Livio AI Starkey Livio RIC R

I've had the Livio AI hearing aids for about 18 months. They worked well at first, including synching with my iPhone 6s. But after about a year, they stopped working with my phone. Thrive would not connect even though the phone connects with every other Bluetooth device I use it with. Apple store tech people said they couldn't find anything amiss with the phone or its Bluetooth support. My audiologist office people said there was nothing wrong with the hearing aids, and in fact they do work with a newer model iPhone 7 without difficulty most of the time. The last audiologist to examine the hearing aids said Starkey reps have claimed that Apple is to blame, by making it impossible for iPhone 6s models to connect with Thrive or my hearing aids, supposedly as a way to get people to buy newer phones. I think this is ridiculous and that it is far more likely that Starkey just doesn't want to spend the money to update Thrive when newer iPhone iOS software is installed. In any event, don't believe Starkey when it says its products are compatible with iPhone 6 models -- my hearing aids' inoperability with my iPhone 6s and the company's apparent inability or unwillingness to do anything to correct it are proof. In addition, some of the functions advertised, like transcribe, work very poorly to the point of being useless. Also, my hearing aids have taken to resetting themselves randomly, including switching into AI mode and lowering volume settings, which can be very annoying. They do provide very good sound quality, which is the only reason I give them a 3 out of 5 ranking. 

Anonymous
Anonymous 23 January 2022
1 star stars
Starkey Livio BTE 13

I have had them for 2 weeks. These are not for me. Everything sounds like I am listening through an old fashion transitor radio. Thrive doesn't work well with Android phones. I hate them and they are going back tomorrow.

Anonymous
Anonymous 21 November 2021
5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

This is my second set of hearing aids from Starkey.  I have had hearing aids for 30 years and I have found these to be the best yet. The diversity and function are top notch. My first PR lasted for five years, and I only replace them as a precaution I have since had the second pair for an additional four years. I found the staff to quickly  responsive to my questions and with the occasional repair.

Anonymous
Anonymous 07 November 2021
2 stars stars
Starkey Livio AI Starkey Livio RIC R

As a hearing aid they are great.  The battery life is excellent. as a streaming device they are 10 years behind the times.  When the phone bluetooth is enabled they are continuosly trying to connect wheather it is necessary or not.  to watch TV you havee to have the controller and then as soon as there is no sound they disconnect.  Oticon hearing aids are far supperior for streaming, al the controls arre a function of the aid.

Anonymous
Anonymous 27 October 2021
5 stars stars
Starkey Livio 2400 Starkey Livio RIC R

Amazing sound, in both clarity and quality. Love them in white color! My favourite pair so far!

Anonymous
Anonymous 24 October 2021
5 stars stars
Starkey Livio 2400 Starkey Livio RIC R

When they work they are great. Have battery model and they continually shut down 3 to 4 times a day. Requires opening battery compartment and reclosing for them to work again. Would not recommend  the battery model.

Anonymous
Anonymous 28 April 2021
2 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

I have the Starkey Livio Edge AI.  I received them towards the end of 2020 and I have had constant problems with feedback.  I have problem when I change to "Television" mode and slide the sider to raise the volumn.  I get feedback.  I have been to the audiologist more times that I care to remember.  My hearing aids are always adjusted by the audiologist, but with the help of Starkey Tech Support.  They do screen share.  I sent the hearing aids back to be repaired and was given a brand new "Loaner".  I had the same problem with feedback.  When my hearing aids were returned, they did not repair them, but sent me a completely new pair.  Needless to say I have the same problem. I have spent many hours at the office of the audiologist and many hours on the phone with Starkey.  My last visit to the audiologist, I was met with a representative of Starkey.  He updated my hearing aid from the Starkey Livio AI 2400 to the Starkey Livio Edge AI 2400.  The feedback with this new hearing aid, does not seem to be as loud as the previous hearing aid, but it still exists and when it happens, it is unbearable and I cannot wear them.  The Starkey rep promised me an external mic if this persists.  I called the audiologist and told her to ask him to send the mic and I was told that they are on backorder and won't be available for another month. This hearing aid has many functions.  1). FALL ALERT;  This function is suppose to sent a text message to someone (max 3 people) in the event you fall--This is great, but it doesn't work. I am told that it is not perfect and I should not rely on it.  They are working on it.  2)THRIVE CARE:  Thrive care app is downloaded on another persons phone, so they can check what is going on with your body and brain.  Ex. if you stand, exercise, walk etc.  This did not update immediately, so I called Starkey and they tell me that it could take up to 24 hours for it to update to the "Thrive Care App".  This app is also suppose to let you know if someone falls--If it take 24 hours to update, then what good is this app. 3). REMINDERS;  You can only set the start of a reminder, but you cannot set an end and restart date and time.  I was told by Starkey tech support, to set a calendar reminder when you want that particular reminder to start again--Why would I need this feature if I will use my calendar.  TRANSLATE;  This actually works.  It is very slow in translating.  I would use it only to ask, where is the bathroom or for a restaurant.  The are also working on this.  Their are many other features, but I haven't  explored them enough to comment.

Member
Member 27 March 2021
3 stars stars
Starkey Livio AI Starkey Livio RIC 312

Been wearing Livio Edge AI now for about three months. Good sound quality but all of the extra bells and whistles not worth the price. At times I lose connection when streaming. Tracking activity is a joke. I will wear them at gym and work out hard for over an hour. Thrive App will show 3 minutes of exercise. I was not that interested in Livios but audiologist kept pushing them. She probably gets some type of kick back. Maybe a free vacation or something. Size could/ should be a little smaller (have the 312 RICS) but they pack a lot of unnecessary extras in them like Fall Alert, Steps, Hours Stand, Minutes Exercised, Foreign Language Translation none of which is very accurate. All I wanted is a small discreet hearing aid with great sound quality. Instead I got a bunch of other stuff and paid a lot of money for features that I never use. Also, the Livios are larger in size than other hearing aids I was wearing nearly 10 years ago

Anonymous
Anonymous 26 February 2021
2 stars stars
Starkey Livio 1600 Starkey Livio RIC 312

I just cannot hear clearly with these new ones ( Livio 1600) have had about four months and been back several times for adjustments. Basically, they are turned up as high as possible and squeal so much. Very disappointed

Member

Did your supplier provide a real ear measurement after delivery? The initial programing will get you close but a REM is required to match your exact prescription and often the mismatch is on the high end where you may hear sound but not make out words if not properly configured.. Simply turning up the volume will not solve a hearing aid that did not have a real ear measurement after it was programmed and fitted.

Peter Demers
Peter Demers 16 February 2021
5 stars stars
Starkey Livio 2000

Pour la connexion Bluetooth avec les téléphones c'est un échec total. Mon ancien système Oticom était beaucoup plus performant. Le système Starkey est rétrograde en comparaison d'Oticom. Pour les aides auditives  la qualité auditive est très bonne et supérieur  a Oticom Ils devraient revoir l'operation du bluetooth pour telephones.


Peter Demers

pugsly
pugsly 30 January 2021
3 stars stars
Starkey Livio AI Starkey Livio RIC R

I've really tried to like these Livio Edge AI HAs, but have concluded that they aren't for me.

When I use them as a standalone device, they perform well.  But I live a connected life, and reasonably expect my HAs to perform as well as (or better than) a decent set of bluetooth earbuds.  

When I try to do this I have to resist the urge to find a hammer, smash them to little bits, then put the little bits on the floor and stomp on them.

I use a Samsung s10+ (android) phone, and the Livios just don't work with them.  I've reached this conclusion after spending several hours on the phone with the (very good) Starkey tech support people - but they cannot make the HA something that it isn't which is a device that plays well with all my other devices.

Regretfully, these are going back, and I have a set of the Phonak Audéo Paradise on order

  • Livio Edge AI standalone performance - 5 stars
  • Livio Edge AI connected performance - 1 star
  • Livio Thrive App - 0 stars (for randomly changing setting whenever I use my phone for anything, for continually losing sync with my HAs, and for generally being an irritating POS).
  • Starkey tech support - 5 stars
Anonymous
Anonymous 27 January 2021
2 stars stars
Starkey Livio 2400 Starkey Livio RIC R

I've had my livio 2400's for less than a year and the left one has had to be repair twice.  My prior hearing aids were the starkey Halo's.  Had them for 7 years with no problem and were great.  Moving to the Livios in my opinion was a bad move for me.  Unrealiable and the thrive software only works about 50% of the time on my Iphone.

Anonymous
Anonymous 11 January 2021
5 stars stars

The ability to raise or lower around 5 times is great, there is a crowd function as well, where it eliminates most background noises, the fact you merely have to touch a button on the hearing aid is so subtle and effective. I have used Starkey Destiny years ago, then Phonak, the Livio is by far the best CIC I have ever used. And it helps to have a great Audiologist.

Anonymous
Anonymous 11 October 2020
1 star stars
Starkey Livio BTE 13

They have only worked correctly off and on. I cannot trust them.

Anonymous
Anonymous 28 September 2020
4 stars stars
Starkey Livio AI Starkey Livio RIC R

No touch to talk for my cell phone.The Edge AI format has only limited use currently.

Henrietta
Henrietta 26 September 2020
5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

Nothing.  I really like it. Much better .

Sandy
Sandy 24 September 2020
4 stars stars
Starkey Livio 1000 Starkey Livio RIC 312

Booklet that came with was not detailed enough for trouble shooting problems. Customer service number was helpful. Very happy with sound quality for now.

Anonymous
Anonymous 19 September 2020
5 stars stars

My speech recognition improved greatly with these hearing aids, and edge mode does a fantastic job of further enhancing speech, when needed. 

Anonymous
Anonymous 28 August 2020
2 stars stars
Starkey Livio AI Starkey Livio RIC 312

Poor as thay don't work with a android app

Member

They do work with the Thrive control app on android phones running at 7.0 and higher. Look for the Thrive app in the Google Play store.

Anonymous
Anonymous 20 August 2020
3 stars stars
Starkey Livio AI Starkey Livio RIC 312

Major problem is conductivity. Not initially told that I needed a phone that was of a 10 classification. Went out and bought one only to be told not ALL phones of 10 classification will work !! Cheapest Samsung is £669 !

SEnt the aids back

Member

Not sure what you are referring to as Classification. If you mean the model as in iPhone 10, the Livio HA's and app will work on phones as far back as iPhone 6. If you are referring to IOS level, they require IOS 14 which can be loaded on any iPhone from the 6 and up. They only require Bluetooth and the app. 

Anonymous
Anonymous 20 July 2020
4.5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

I have a high pitch problem hearing. I’ve had halo 110 for several years but they never seem to be able to help me. I purchased the livio 2400 312’s and from the day I got them sounds were clearer and I could listen to a conference better. Still have some slight adjusting my voice. Going on a month with the livio. I recommend them already.

Anonymous
Anonymous 19 July 2020
1.5 stars stars
Starkey Livio 2400 Starkey Livio BTE 13

This is the worst hearing aid. Continually had problems from the start. Constant problems. Paying for something that doesn't work consistently. Never again

Member

😆😆😆😆im learning sign language,problem for years-enough🙀

Anonymous
Anonymous 14 July 2020
3.5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

Bluetooth functionality on Samsung S20 is horrible. I finally had to not allow automatic connection because every time I  would open my phone my HA would switch to "stream boost" mode for just a second then revert. Streamed audio was like trying to listen to a whispered conversation 3 meters away. 

Irving Clark
Irving Clark 09 July 2020
4 stars stars
Starkey Livio 2400 Starkey Livio RIC 312

Only so so

Anonymous
Anonymous 30 May 2020
1 star stars
Starkey Livio 2400 Starkey Livio RIC R

I do not recommend. These are my second set of hearing aids. My first pair (Phonak) lasted 6 years. I should’ve stayed with them but the new audiologist pushed the starkeys. I agree with other commenters- definitely pushed to them and despite repeated difficulties, the audiologist continues to push them. When I told the audiologist my primary goal was clarity of words she pushed the highest priced version: step counting (I have a fitness tracker on my watch),fall notices -( no history and I’m not that old; work out everyday), Bluetooth options, etc.The sound is not clear- it can be louder but is not clear.  I have been back three times. The right one announces its program changes when I haven’t activated any changes. It just randomly speaks and changes programs or settings. It also randomly squeals like something is too close but nothing is anyplace close- again just random.  The left one turns off randomly. The tinnitus setting does nothing despite being reset twice in the office. Now wHen I call for a remedy, I’m told they can be sent away and usually come back in two weeks. I have a busy job that requires hearing accurately and can not afford to be without hearing for (hopefully only) two weeks. I spent $6700 and have regretted it almost daily. I’ll go back to the practice that included student training and ask for Phonak but certainly would never recommend or spend money on starkeys.

Anonymous
Anonymous 15 January 2020
4.5 stars stars
Starkey Livio 2400 Starkey Livio BTE 13
I'm a younger wearer of hearing aids, starting last year at age 45. I was diagnosed with a congenital moderate to severe hearing loss and my ENT doctor's office put me in a set of Starkey Livio BTE 2400 HA's. I have been wearing them for 13 months now (since Dec 2019) and they have changed my life. They're very comfortable to wear - I don't even notice them most of the time and I wear them usually from 6:30am until about 10pm. The earpiece domes don't block my ear canal, still allow sounds to naturally come into my ears, don't create clogs of wax, and don't put pressure on my ear canals. The 312 battery lasts 5 days like clockwork. Normal mode is great! I can hear clearly and understand speech so much better now, which is important for my career - and now going to the movies is so much more enjoyable! Sounds are crisp, clear and natural. I'm also a musician and getting a pair of HA's that would allow me to continue listening, playing and enjoying music was a must. I'm very pleased that music sounds natural with these - especially in Music mode. Music does not sound tinny at all whatsoever. If in Normal mode, the treble kind of washes in and out unnaturally but it's tolerable. Restaurant mode helps somewhat - it's the weakest benefiting mode of the 3. I still use it, but the benefit is only moderate. I can tell it's lowering the surrounding voices and focusing on who is sitting across from me. I like that I can create a Custom Mode to unique settings and have it available at the push of a button on the back of the HA's along with the other modes. I've accidentally stepped into the shower with them on, got them soaked, and they kept right on going without any problems. I've also been caught in a few thunderstorms and they survived. I dropped one on my tile floor and it didn't phase it. My only complaints are 1) Restaurant mode is very meh 2) their cost was insane - though I'm sure my ENT made a significant profit off of gouging markup and 3) the Thrive app is pretty much useless and it won't Stream calls or music to my HA's from my Android phone because Starkey has very limited Android support and it's mostly to Samsung. If you have a lesser brand Android you pretty much won't have Thrive support. Yet Thrive App has complete support to Apple products. Other than that, they're perfect and I couldn't be happier with them. I'm hoping to get many years of use out of them.
Anonymous
Anonymous 10 January 2020
2.5 stars stars
Starkey Livio 2000 Starkey Livio RIC R
I'm still experimenting in an effort to find the best hearing setting for different environments. The main problem I'm having is with the hearing control app. It only works for a week or two before it quits and I have to delete and re-download it. Customer service has not been helpful.
Anonymous
Anonymous 19 December 2019
4 stars stars
Starkey Livio 2400 Starkey Livio RIC R
Love my CROS but the Thrive App is terrible. Works 1/2 the time for car. (Often won’t come on and then often won’t revert to Normal.) Music is great. Rechargeable is super. Remote programming doesn’t work. Phone is ok. Loses connection with the transmitter side regularly. I still really struggle in large/noisy settings.
Anonymous
Anonymous 13 December 2019
2.5 stars stars
Starkey Livio 2400 Starkey Livio RIC R
Uses batteries up in a short period of time 1-2 days max. Does not filter out background noise. Still have difficulty understanding conversations.
Anonymous
Anonymous 16 October 2019
4.5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312
The 1200 had very clear phone connections beyond previous aids used. It was adaptable in different environments. connectivity with IPhone is good but sometimes connection is lost but problem is solves by reboot.
Member
Member 21 September 2019
2 stars stars
Starkey Livio AI Starkey Livio RIC R
Returned due to pain and frustration, some of which was caused by my personal over estimation of results.
Anonymous
Anonymous 06 August 2019
4 stars stars
Starkey Livio AI Starkey Livio RIC R
Cant get both to connect. They were connected. I am using a Samsung 8
Anonymous
Anonymous 15 July 2019
2.5 stars stars
Starkey Livio 1600 Starkey Livio RIC 312
It is frustrating after 3 years of use.
Chris O
Chris O 29 May 2019
3 stars stars
Starkey Livio AI Starkey Livio RIC R
big adjustment to initial settings. I am able to make custom profiles in phone and those have done well but there are limited settings.
Member
Member 22 January 2019
4.5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312
These are my fourth set of hearing aids. I have previously had in-the-canal aids from Phonak and Oticon. These Starkey Livio AI RIC 312 2400 hearing aids have completely changed my hearing and the way I wear my hearing aids. With the ITC aids in the past I was reluctant to wear them all the time because of the occlusion sounds of my own voice, the need to carry around a separate remote control, the tinny sounds of many peoples voices, whistling sounds from the aids, echoing, and other issues. I have experienced none of those issues with these new hearing aids. After being fitted by the audiologist to sync the aids to specific hearing loss, the Thrive app gives complete adjustability of the hearing aids for different situations, environments, and noise levels. With stored memory, I can change the settings on my phone with one click to fit the situation I am in. They are comfortable and I often forget I am wearing them. The sounds are very natural compared to my old hearing aids. Adjustability includes an equalizer for different sound frequencies, wind, microphone direction, noisy environments, and more. They work well streaming music and talking on the phone where the sounds are transmitted directly to the aids. Average battery life for me is 5 days. The added ability to mute them without taking them out or turning off is a plus when I am in situations to loud to adjust the volume or when I need to wear over-the-ear hearing protection (I work in a shop). I also have the TV streamer which works well but does give some echoing if the volume is up on the TV while also streaming to the aids. Adjusting the sound volumes and equalizer in the app seemed to eliminate some of those issues. The language translator works well but takes some practice to use effectively.
Member
Member 04 January 2019
4.5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312
I think the audiologist is key. The hearing aid MUST fit correctly, and you MUST clean them routinely. We tried different cones (the tips) until we found ones that were not only comfortable, but improved sound. The sizes of the ones in my left and right ear are different!
Patrick K
Patrick K 20 December 2018
5 stars stars
Starkey Livio AI Starkey Livio RIC 312
It is somewhat of a surprise to hear all of the things I have been missing in the past. It has taken a few days to get used to hearing at a different level.
Member
Member 31 October 2018
1.5 stars stars
Starkey Livio 2400 Starkey Livio RIC 312
I had Phonak for ten years and they were fine. I decided with all the new technology that is out today I should upgrade my hearing aids. I have tried Starkey and Oticon. The Starkey are constantly whistling in my hear. The Oticon were fine until I tried adjusting them with the app on my iphone. I basically could not adjust them at all. I almost done with my thirty day trial with the Starkey and at this point I am not sure what to do. I know that hearing aids are not perfect and can help to a certain point, but when I put them on and don't hear any difference in the sound of the television, something is wrong. Do audiologists favor certain brands more then others? For some reason, I think the person I am working with now favors Starkey. Do they get a kickback from certain companies?
Member
I am in a similar position as yourself. I have had ITE Phonak aids for 5 years and about to buy Livio 2400. However, I’ve stopped in my tracks with the same question you have. I was only introduced to Starkey, with a hard sell on the Livio 2400.  I realize that although I have had Starkey aids before the Phonak aids, I want to explore the Marvel before going further. But I, too, am concerned whether dealers get kickbacks for pushing a brand and whether they are putting the client’s hearing needs ahead of profits. I had confidence in the place I’ve been using, but now not quite ad much. Good question for Dr. Cliff Olson, audiologist, on YouTube. Check him out.
Member

My original post was from a few months ago.  I now have the Phonak Marvel with T-coil. On a scale of 1 - 10 with 10 being the highest, I feel the Phonak are a 10 and Starkey a 3.  I can actually hear people when they talk to me.  I can hear my grandchildren when they call me from another room.   Occasionally, I will lower the volume when I find they are too loud, but as we know, hearing helpers are not perfect.  They help you hear!    

Member
Member 26 October 2018
4 stars stars
Starkey Livio 2400 Starkey Livio RIC 312
Would be better if the language translator worked better with Android phone everything else is great
Stephen B
Stephen B 16 October 2018
5 stars stars
Starkey Livio AI Starkey Livio RIC 312
so far after the first pair problem this pair is working great.

Filter Reviews

Models

Technology Levels

Back to Table of Contents

Discussion

Use the form below to leave a quick comment about the Starkey Livio. Alternatively, consider providing more thorough feedback using our hearing aid review system. If you review your hearing aids using our review system, we'll send you a $5 promotional credit for use in our hearing aid battery shop as a special thank you. Review your hearing aids now.

Stephen B
I have been wearing the Livio AI for about 3 weeks this is my 2nd pair the first ones the Left aid was locking up my Iphone. Since the replacement it has been great the audio is very clear and the interaction with the iphone has been good. this is my 2nd pair of hearing aids first RIC these are very comfortable and easy to take care of. The battery life has been about 6 days with a good mix of general use and streaming music.  
Member

How are they in noisy environments?

Nathan
What do you mean locking up your IPhone?  I have been wearing a pair of the AI's for 6 weeks now and occasionally they fail to connect to my IPhone, sometimes one or the other sometimes both.  It is not due to being connected by blue tooth to another device, I learned that lesson the first week.
Stephen B
The lockup of the phone was a problem with the unit and was resolved with a replacement as for not connecting I also have the same problem 1 or both won’t connect and I will have to go into phone settings and forget and re-pair to get the thrive app to work again haven’t gone back to the place of purchase to see if there is a fix yet 
Member
I think they work very well. The app gives you a great deal of control over the environment, including a one-touch button to limit background noise, which works very well. I have mine pre-programmed for Normal, Restaurant, Auditorium (for group meetings in a large room), plus it has the ability to adjust direction, background noise, loudness, wind. You also can add your own custom programs for your own listening environment. The app tells you how much battery power is left. I typically get 5-6 days depending on how much I use them to listen to music, or am on my iPhone with them. And yes, it streams directly from the iphone to both ears. Are they "great" for recorded music? No - headphones are better, BUT, they are fine to just stream music and answer your phone, if you don't have or want to use a earpiece. I used to have problems in a group of people - no more. Also issues in a courtroom - no more. In an auditorium, with a presenter - no more. Expensive, but I think worth it.
Member

My hearing loss falls in the severe to profound part of the curve so I needed an aid with a power receiver embedded in a custom earmold. After dumping a top of the line Resound Linx 3D because it sounded crappy to me I ordered a Starkey Livio 2400 with the rechargeable option. I just got fitted a couple of days ago but so far it sounds much better than the Resound did. The quality of music even in the normal mode just blows me away. The gain of the receiver has plenty of headroom to allow me to boost the volume when I need it but I haven't really needed much boost so far. I'll update my comments if my opinion changes. BTW, I haven't submitted a formal review since there is no way to indicate that I have the rechargeable version of the Livio 2400. Since I am deaf in one ear I only have one aid.

Bernie

This sounds almost identical to my hearing problem.  I'm deaf in my left ear and currently wearing a Starkey Muse iQ aid with a custom ear mold in my right ear.  About a month or so ago my hearing rapidly started getting worse and my audiologist kept increasing the gain in the hearing aid until he couldn't go any further because of feedback (in spite of the custom ear mold) and because the audio was getting distorted.  My hearing kept getting worse and I went to a hospital emergency room to find out more of what was happening to me.  They did an MRI of my head and found that I had liquid in my middle ear and in the mastoid bone that pressurized the eardrum to the point that it could barely vibrate in response to sounds.  They referred me to an ENT (ear nose and throat) doctor who did many additional tests and an additional CT scan.  After a couple more visits, the ENT installed a drainage tube into my eardrum and during the installation procedure I suddenly began hearing him talking to his assistant.  I couldn't wear my Starkey Muse hearing aid for a while until the drainage began to subside and then the aid was way too loud.  My audiologist reduced the gain but the frequency response still isn't so good.  I'm now interested in upgrading to the Livio Ai hearing aid because it is compatible with the "Thrive" app and my iPhone.  I would appreciate comments from anyone that is using that combination. 

Winterhawk

I just picked up a pair of Starkey 2400 two days ago. There are a total of four labels on the box, 2 labels describing the hearing aids with serial number and 2 labels describing the ear molds with serial number. I looked in battery compartment and sure enough one is a 2000 not a 2400. Could there be any rational explanation for this ? Such as your hearing loss is not the same in each ear.

Abram Bailey, AuD

There is something fishy there. Where did you purchase?

Len S

Having worn hearing aids for some 30 years, the Livio 2400 is the worst I have ever worn. Sound is muffled, speech is virtually unintelligible, particular male speech, volume adjustment manually makes no difference to hearing. I now have to purchase an Apple phone to use the Thrive app, another major expense. I would not recommend anyone purchasing these aids.

Kerrie

Hi I live in Australia and my hearing clinic gave me the Livio 1000 a few days ago and so far to me they sit better in my ears and are more comfortable to wear compared to other brands and when they do the moulding of the ear to make the ear piece that’s uncomfortable. Hopefully these hearing aides continue to be comfortable to wear and I love how we can talk on our phone without hold our phones to our ears 

Member

I want to get a pair of Edge AI 2400, along with the microphone+

I have Alexa around the house in several rooms and she alerts me to when someone rings my doorbell.

I understand that it is possible to link the microphone+ to Alexa, who will then speak through my HA's. However, I have a few questions,

  1. would this mean that Alexa would no longer make the announcement from the Alexa device/dot for others to hear?
  2. If I have the Alexa App on my phone, Can I engage with Alexa out of the home if I have unlimited data? Or do I have to be in near contact to an echo dot at all times? 

Thank you in advance for any guidance or support you may be able to offer. 

Leave a comment