Starkey SoundLens Synergy Hearing Aid

Product Info, Reviews, Prices, and More

61% score based on 6 reviews

About the Starkey SoundLens Synergy

The Starkey SoundLens Synergy IIC is an invisible in the canal hearing aid that uses size 10 hearing aid batteries and has adjustment synchronization, tinnitus relief, and frequency lowering.

Starkey SoundLens Synergy Model Details

Starkey SoundLens Synergy IIC

Professionally-fitted hearing aid

Starkey SoundLens Synergy IIC

6 reviews

Release Date: 01 March 2016

The Starkey SoundLens Synergy IIC uses size 10 hearing aid batteries.

  • Telecoil:
  • Push Button:
  • IP Rating:

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Starkey SoundLens Synergy Physical Specifications

Starkey SoundLens Synergy IIC
Starkey SoundLens Synergy IIC
Rating
61%

6 reviews

Bluetooth® Audio Protocol
  • Accessory required
Disposable Batteries Battery Size
10
Hands-Free Calling Protocol
  • Accessory required
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Starkey SoundLens Synergy Local Deals

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Starkey SoundLens Synergy Technology Details

Starkey SoundLens Synergy i2400
Price $
Rating
61%

6 reviews

Adjustment Synchronization
Tinnitus Relief
Frequency Lowering

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Starkey SoundLens Synergy Accessories

SurfLink Media 2

SurfLink Media 2

Functions

  • TV Streamer

Compatible Aids

SurfLink Mobile 2

SurfLink Mobile 2

Functions

Compatible Aids

SurfLink Remote

SurfLink Remote

Functions

  • Remote Control

Compatible Aids

SurfLink Remote Mic

SurfLink Remote Mic

Functions

  • Remote Microphone

Compatible Aids

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Starkey SoundLens Synergy Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

Review the Starkey SoundLens Synergy

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question.
Note: Original answers provided in star rating format.

Benefit in Quiet
Benefit in Noise
Benefit on the Phone
Clear and Natural
Music Improvement
Physical Comfort
Reliability
Feedback
Hearing Improvement
Value
Member
Member 18 March 2019

I started my hearing aid journey 2 years ago. First pair of iic were starkey, they couldn't get the fit right, changed to phonak, same issue, back to starkey to the newer model who were able to get the fit this time... after 5-6 attempts. The sound in; quiet surroundings is good, noisy environments is terrible, live music is good using the memory setting. They're very comfortable, however there is constant feedback when I eat so I avoid doing this with people who don't know I wear aids. The volume changes when my kids voices hit a high pitch, that's kind of annoying. The worst part is that they have been in and out of repairs a dozen or more times between them. I had no idea this would be the case. The microphone and reciever constantly being replaced. Its a total disruption to my work and home life causing nothing but frustration. I'm truly disappointed with the product and am now seeking an alternative. I'm interested in the phonak titanium, maybe they will fair better than these.

Member
Member 27 February 2019
Don't count on that. Same type of reviews.
Member
Member 18 March 2019
Avoid Eargo Max - in a few months everything I got from them has had to be replaced due to failures.
Member
Member 28 September 2018

SOUNDLENS SYNERGY iQ i2400 IIC I have a high frequency loss and tinnitus, I am using the hearing aids to primarily help reduce my tinnitus. The fit was the most difficult part for Starkey to get right as they would fall out quite often. After 6 remakes they finally got them to stay in and my tinnitus has been nearly eliminated. They are terrible at making the IIC but do not give up. I would have to assume the incorrect fit was due to the poor craftsman. For example, I received different shapes each time I sent them back, which was expected, however receiving one with a large vent and one without a port at all is just wrong. Once I was able to get a pair to stay in my ears, I like them. I also use them with the SurfLink mobile as a remote and for streaming calls and music from my Android, and a Surflink Media 2 for streaming TV, both work very well. Batteries last me under 2 days however I am wearing them an average of 18 hours a day and streaming to them quite often and talking on them some. Music came alive and most importantly my Tinnitus is nearly gone.

Larry W
Larry W 12 September 2018

My Starkey Soundlens Synergy i2400 works fabulously well. Been using them for over a month now in all sorts of activities such as daily talking, TV, conferences, restaurants, mountain biking. I sometimes get a very slight occluded feeling, usually with high sweating from working out, but often not even that. By comparing to captions on the TV (listen first, then compare to captions) my comprehension of speech went from 35% to over 95% accurate. In music mode I can hear music sounds not heard since I was a teen - I almost cried. In Conference mode, I went from under 50% to 100% of word comprehension even some with bad accents. By looking at the talker, I can sort out sounds. In Restaurant mode, the others fade away and I can hear the person next to me beautifully The features are great! Being able to talk and answer the phone wireless is very nice and the best sound I've ever hand. Wireless music is fun too, and I have the background outside sound turned off completely when in Music streaming mode - makes for quiet enjoyable work. The batteries last 5 days. But if I'm streaming loud music all day, they may only last 2-3 days. They're trivial to replace - the batteries fall out with the door open when upside down and a little push, and the new ones drop right in. I can get the hearing aid in and out of my ear instantly, less than a second - as fast as it takes to push them in or pull them out.

Member
Member 12 September 2018
Hi, I currently have Starkey SYNERGY 2000 IIC I'm interested by the i2400 version because of the wireless feature that would allow to control volume and mode. But I'm wondering about esthetic, would you know whether the aid is larger then ? or not a problem ?
Scott
Scott 14 August 2018

First time user. I am hoping tuning them will round off the sharp very hard high frequency sounds....dishes, knives and forks metallic noises

Scott
Scott 02 July 2018
I’ve had these for nine months now and both ears have had to be sent back at different frustrating times. Moisture issues the last time....it just slowly decayed until one day it was unusable. This is after everyday putting them in desiccant and dryer. Sound quality overall is good, but they distort at the weirdest things when wearing headphones Tough to listen to music in my minivan. Hard in noisy environments....very stressful and fatiguing Battery life is 3 to 5 days at times...depends on environment I’ve gotten used to the occlusion and they are fairly comfortable in my ears Great fit and seal with no feedback They have improved my quality of life at home And at work but it’s a very noisy busy place at times which makes having simple casual conversation difficult at times....but improved over no hearing aids....so I’ll take it. Audiologist adjusted things and the high end is dialed in Minor adjustments maybe three times and now I’m living with this program The app to adjust program and volume is pretty fantastic Why everyone who makes hearing aids doesn’t do this I don’t understand Worth the effort and development for your users!! 7/10 is my rating.
Nancy W
Nancy W 14 August 2018

I would not recommend them. I have a stuffed feeling in my ears, no good in restaurants, so so on phones, had to be repaired many times, batteries last only 4 days

Larry W
Larry W 25 September 2017
How long have you had the hearing aids? Also, did you switch to the Restaurant environment with the SurfLink Mobile 2? Or else try it's external microphone?
Alex M
Alex M 14 August 2018

Horrible experience. I have had to send it back to be fixed because it would just stop working.

Larry W
Larry W 25 September 2017
Any reason you can see for the failures, such as wax buildup or humidity?

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Discussion

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Alex M
Alex M 06 July 2017
Horrible product. Have had to send it back to fix it multiple times because it just stopped working
Jesse G
Jesse G 01 April 2018
It is not right to sell Soundlens or in the ear hearing aids to anybody. That is just wrong. They do not work at all. It is a big scam. Not just from Starkey but from every hearing aid manufacturers.
Member
Member 26 June 2018
***** I've been wearing the Starkey SoundLens i2400 for about 3 months now, having previously been a Phonak Lyric wearer for some years. The main reasons for change were ear health, cost and the fact that the SoundLens can now be produced at a small enough size to fit my ear canals. In my opinion the SoundLens is a superb hearing aid. It is comfortable, gives me a fantastic quality of sound, (music especially sound great), is durable and easy to fit/remove. Most people don't notice that I'm wearing a hearing aid, and I'm able to wear them in pretty much all conditions. As an example, I recently visited the rain forest in Borneo with 35 degree heat and extreme humidity and the aids performed perfectly. The jungle is a noisy place so in order to hear my guide effectively, I used my mobile phone to increase the volume level when necessary. I highly recommend this hearing aid. My aids were fitted by Robert Beiny at the Hearing Healthcare Practice in Harpenden, UK. I'm one of his many very happy customers.
Member
Member 11 February 2019

I've had my Starkey Soundlens Syndery IICs for 24 months. I care for them well clean the exteriors nightly and change the wax guards regularly , not exposed to any unusual environments or conditions.  

Over that time one or both has been sent in for repair every 2-3 months.

Problems include :

Consistently failing microphone / chip (sound plays but no external sound comes through)

Heavy feedback in one ear even when turned down to lowest volume

Heavy static crackling in one ear making it impossible to wear.

I have a 4 year warranty on these, but at the current pace they will be garbage within a month after the warranty expiration.

I feel hearing aids that need to be sent in every two months for repairs are unacceptable.

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