If everything sounds fine, then you are fine- there's no "routine" receiver changing like there used to be with standard BTE tubing. If things sound weak or dead, change your wax filter (and domes/tips while you're at it). If at this point you have new filters, tips, and even batteries, and it still sounds dead/weak, THEN it may be time for your receiver/speaker to be changed. Your audiologist can take it from there. This should be a fairly quick fix in the office, and if under warranty then there will be no charge to you. If this is the issue but it's not under warranty, then you will just have to pay for a replacement speaker. If your provider determines that this is not the issue, then they will send it in for repair which could take up to 2 weeks and hopefully your audiologist will give you loaner aids in the meantime.
The receiver needs to be cleaned and checked all every office visit free of charge. Most often if and when it goes bad it will provide you sound. First make sure that the filter is cleaned and replaced regularly which will prevent the receiver from going bad. If in doubt, call your provider and have it checked out.
When a patient comes into our office complaining of weak or poor quality sound, some maintenance is in order. Is it one or both sides? We remove the filter and before replacing with a new wax filter use a needle nose vacuum on the interior of the receiver.
This makes a surprising difference. If after listening to the receiver/hearing aid with a stethoscope there is still a question, then an easy check is to pull a new receiver link out of stock and install. See how the sound quality compares. Takes a min.or so. Then you can make a judgement whether a new receiver link is needed. I might add that most patients, despite counseling, do not change wax filters frequently enough. I encourage, if you are not sure change the filter.
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