Eargo Neo Direct To Consumer Hearing Aid

Product Info, Reviews, Prices, Videos, and More

79% score based on 74 reviews

About the Eargo Neo

From Eargo's literature:

Building on Eargo’s signature pillars of invisibility, comfort, and rechargeability, Eargo Neo brings richer audio, added comfort, and personalized settings. 

Eargo Neo’s sound is uncompromised, featuring their richest audio ever and providing crisp natural sound to your ears. This is in part thanks to all-new Flexi Palms. The Flexi Palms not only comfortably suspend the device in your ear canal, but their unique design allows for bass and low frequencies to naturally enter your ear, while Neo amplifies the mid to high frequencies more than ever before. This higher fidelity audio enables Eargo Neo to address even more individuals hearing loss, which makes Eargo Neo a perfect companion for those with mild to moderately-severe hearing loss. 

Eargo Neo takes personalization to a whole new level. Included with every Eargo Neo is a team of licensed hearing professionals who can help you along your hearing journey. Simply call up Eargo, describe the situation where your hearing needs improving, and they’ll personalize your sound settings and upload it directly to your device via the Eargo App (available on iOS and Android). 

Like every Eargo, Eargo Neo is nearly invisible, fitting discretely inside your ear canal. It’s also more comfortable than ever before, as well as rechargeable — the hearing aids’ charge lasts about 16 hours and the included Eargo case will charge your devices for up to a week before needing to be plugged in. 

Eargo Neo is a handsome value at $2,750 for the pair, around half the price of traditional hearing aids. This includes personalized, ongoing support that never expires from Eargo’s licensed professionals, as well as a 1-year warranty. 

Upgrades to Eargo Neo vs Eargo Plus 

  • Eargo Neo provides more sound amplification and higher audio fidelity 
  • Eargo Neo has improved dynamic feedback reduction 
  • Enhanced active noise reduction 
  • New Flexi Palms add extra comfort 
  • The new design is more robust
  • Eargo Neo system is Bluetooth enabled and connects to the Eargo App on your phone to receive personalized setting
  • Eargo Neo features fast charging, giving you hours of listening after only a 30-minute charge 

Eargo Neo Model Details

Eargo Neo

Direct To Consumer Hearing Aid

Eargo Neo

74 reviews

Release Date: 07 January 2019

The Eargo Neo has a push button (program control).

  • Telecoil:
  • Push Button:
  • IP Rating:

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Eargo Neo Physical Specifications

Eargo Neo
Eargo Neo
Rating
79%

74 reviews

Push Button Push Button Options
  • Program control
Downloads

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Eargo Neo Local Deals

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Eargo Neo Technology Details

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Eargo Neo Videos

Eargo Neo - Quick unboxing
Eargo Neo Video

Eargo Neo - Quick unboxing

06 March 2019

Eargo Neo - Hearing Aid / Amplifier. Quick unboxing of the Eargo Neo

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Eargo Neo Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

Review the Eargo Neo

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question.
Note: Original answers provided in star rating format.

Benefit in Quiet
Benefit in Noise
Benefit on the Phone
Clear and Natural
Music Improvement
Physical Comfort
Reliability
Feedback
Hearing Improvement
Value
Anonymous
Anonymous 18 July 2019

I am so happy, I didn't realize how much sound I was missing, truthfully I wasn't expecting such a big improvement in my hearing but was I pleasantly surprised or should I say Amazed. I've been agreeing with people but not really knowing what they were saying for years now I didn't want aids hanging on my ears ,and I've heard all the stories about whistling, feedback, etc.. I Just Want to Give Your Company The Most Heartfelt Thank You Possible. Eargo Neo has given me a second chance with my hearing that I thought was gone forever. And no one knows I'm wearing them but me. Thanks Again Barry Dunaway

Eargo
Eargo 18 July 2019

We're happy you're hearing every moment with Eargo Neo, Barry! Happy hearing. 

Anonymous
Anonymous 18 July 2019

I can hear much better. I generally use level 2 unless it is a noisy environment or there is a loud speaker, then I switch to level 1. It is comfortable. Problems: Leaning head on couch or someone touching my ears causes ringing. String sticks out of ear so I have been bending it back inside the ear.

Eargo
Eargo 18 July 2019

We're happy you're hearing life to the fullest! Only the tip of our small plastic handle, or pull tab, shows just outside the canal, which is used to easily insert and remove the device. We'd suggest giving your hearing professional a call with any questions at 1-800-375-8058. 

Anonymous
Anonymous 18 July 2019

Telephone - feedback

Eargo
Eargo 18 July 2019
We recommend using Sound Program 1 when speaking on a cell phone. 
Anonymous
Anonymous 18 July 2019

Very comfortable, convenient, and effective. Love not having to mess with hearing aid batteries every two to three days.

Eargo
Eargo 18 July 2019

Our mission from day one has been to make hearing easy. We're happy to hear you're hearing life to the fullest!

Anonymous
Anonymous 18 July 2019

Having issues with feedback whistling. Difficult to use a phone.

Eargo
Eargo 18 July 2019

We'd recommend using Sound Program 1 when using a cell phone. Please give your hearing professional a call at 1-800-375-8058 if the issue persists, or if additional questions come up. We're all ears!

Anonymous
Anonymous 18 July 2019

I have chargeable hearing aids

Eargo
Eargo 18 July 2019
We've nixed batteries in favor of a more modern way to power up!
Anonymous
Anonymous 18 July 2019

Still working on adjustments. The fit seems good.

Eargo
Eargo 18 July 2019

We'd suggest getting in touch with your hearing professional at 1-800-375-8058 for help acclimating to our modern hearing aids. Or, reference our helpful guides: https://eargo.com/guides

Anonymous
Anonymous 18 July 2019

Feel good and I believe it is a good value 😊

Sal
Sal 18 July 2019

Amber has been a wonderful help for me as I get use to the Eargo's. The left hearing aid piece fits in my ear canal nice and firmly. The right one, however, does not. I continue to use different flexes and even did some snipping of the one suggested. Not 100% snug just get, but, will keep trying! Thanks, Sal

Eargo
Eargo 18 July 2019

Thanks for your great review, Sal! Your hearing professional Amber can help speak to placing Eargo so it sits in your ear canal as intended. Give her a call at 1-800-375-8058 or reference our helpful guides: https://eargo.com/guides

Anonymous
Anonymous 18 July 2019

The right Eargo is great. The left Eargo is difficult to get in the ear and doesn’t go in as deep as the right. Also, for the last couple of days I have been unable to change programs. Still can’t connect to Bluetooth.

Eargo
Eargo 18 July 2019

We'd suggest giving your hearing professional a call to discuss how to best place Eargo so it sits in the canal as we intended. Or, reference our videos here: https://eargo.com/guides. Eargo Neo can be personalized with all-new hearing settings downloadable from the cloud. That means you get a custom hearing plan F.Y.E.O.—for your ears only. hEAR’s more on our app: https://itunes.apple.com/us/app/eargo/id1437680985?mt=8

Member
Member 08 July 2019

My chief complaint is the difficulty getting the right Eargo in...it continues to hurt. Another smaller problem is noise when I’m on the phone...I must remember to use speaker.

Anonymous
Anonymous 07 July 2019

The hearing aids are wonderful although I am still trying to get used to when I’m sitting in front of the car passenger I cannot hear quite clearly behind me if someone is speaking to me I have to turn around and say what did you say

Anonymous
Anonymous 06 July 2019

Some feedback but crisp and clear

Anonymous
Anonymous 05 July 2019

Things are going great With the hearing aids other than using the phone. I do have a few issues with the charger though.

Anonymous
Anonymous 04 July 2019

Going well during the adaption period

Anonymous
Anonymous 04 July 2019

I am concerned that my left aid does not fit my ear canal very well. I still have a little echo and have some difficulty modulating my speaking volume.

Anonymous
Anonymous 03 July 2019

Too tight in the ears , hurts some. Otherwise, like them and your company very much

Member
Member 08 July 2019

Learning and improving.

Anonymous
Anonymous 27 June 2019

Great

Anonymous
Anonymous 26 June 2019

I've have some issues with feed back but my PHP will take cars of this as I just downloaded the app to my phone and paired it with the charger, and I have a issue with placing the aids in my ear my PHP has given me some tips to help with that. Shelby my PHP has been very helpful an is available when I need her. Very happy with the aids and the support!

Anonymous
Anonymous 26 June 2019

So far, very well.

Member
Member 30 June 2019

Very comfortable Working well, except can't seem to change levels to number four. Have followed instructing with no success.

Eargo
Eargo 26 June 2019
That shouldn't be the case. We'd suggest reaching out to your hearing professional at 1-800-375-8058 to learn more about changing Sound Programs. Or, email our team at support@eargo.com. This will create a case, and someone will be in touch within 24 business hours.
Anonymous
Anonymous 25 June 2019

They fit differently in my ears, and that is awkward. Without much ambient noise they are fine, but with wind noise, drving in a car road noise or in a crowded venue, they are not as effective.

Anonymous
Anonymous 25 June 2019

i sweat alot and have had issues with using hearing aid when i am doing things....my past hearing aids needed to be removed or never put in during the summer or when i knew i would be active and sweating. not these! i love that fact that sweating has little to no impact.

Anonymous
Anonymous 25 June 2019

I’ve only had them for 4 days so far

Anonymous
Anonymous 24 June 2019

Good

Anonymous
Anonymous 24 June 2019

great so far

Anonymous
Anonymous 24 June 2019

I am optimistic that with more time the results will improve as its only been 3 days of wearing

Anonymous
Anonymous 21 June 2019

Great!

Anonymous
Anonymous 21 June 2019

Use them 2 - 3 hours/day, and leave them in he recharger all other times. So I haven't really tested the battery life. But overall, pleased. Now we'll see about lasting qualities ....

Anonymous
Anonymous 21 June 2019

These are the best......

Anonymous
Anonymous 20 June 2019

As to be as expected.

Anonymous
Anonymous 20 June 2019

Only been three weeks but it is going well.

Anonymous
Anonymous 20 June 2019

So far so good. They work well. My one ear cannel does not hold the device well. Still experimenting..

Anonymous
Anonymous 19 June 2019

Loving them!!

Anonymous
Anonymous 17 June 2019

Going okay, concerned that I'm primarily getting simply amplification and not as much sound refinements. Frustrated a little that I have absolutely no control than volume and can't even access the bluetooth uses with my current phone. The double ear tap irritates my right ear. And I haven't been able to come up with a satisfactory hands-free use of phone while driving or at my desk. I work as a consultant and spend a great deal of time on the phone that requires hands-free use. Trying to use speaker mode on the phone is too tinny and none of my bluetooth devices work worth a twit.

Anonymous
Anonymous 15 June 2019

Since I put drops in my left ear, per my EMT, I haven’t had much opportunity to wear both hearing aids. I look forward to being able to do so soon. I notice that background noise (dishes clanking, paper rustling, etc.) has a tinny sound. I hope to become accustomed to this. If my environment at a restaurant is relatively quiet, I noticed that I can hear conversations that are none of my business. Overall, I am pleased with my Eargo experience.

Anonymous
Anonymous 15 June 2019

All things are going good. Easy to use and does help me hear others with background noise present.

Anonymous
Anonymous 14 June 2019

I am still on trial basis until July 7. They are head and shoulders and then some above the $6,000 ones I had tried before!!("fought" with those things and the provider for 2 years). I am having issues at times with feedback, especially in the right ear, but am better at adjusting it now. I am hoping against all hope that the sound of music improves as I play the piano and have quit because I just can't hear the notes properly. They sound off-tune, especially the higher notes. Am really trying to train my very old brain. Please ignore the question about keeping, but I am pretty certain I will keep them! Also not sure about the pre-programmed question. Ordered online and put them in!

Anonymous
Anonymous 30 June 2019

Never thought it would have such an impact on my quality of life. Literally from the moment I first put them in, I was speechless. I am amazed at he things I did hear in the past. As a profession, I do a fair amount of instructing in classroom settings. These hearing aids have changed the way I am able to interact with my participants. This has been a life altering event.

Eargo
Eargo 18 June 2019
We're happy you're hearing every moment with Eargo Neo!
Anonymous
Anonymous 30 June 2019

Great comfort with no feedback. Need to talk with sales rep about some fine adjustments.

Eargo
Eargo 12 June 2019

Eargo is so comfortable, you may forget you're wearing them! We'd suggest getting in touch with your Personal Hearing Professional at 1-800-375-8058 to learn more about changing Sound Programs or device adjustments to better suit your needs.

Consumer Member
Consumer Member 30 June 2019

I am unable to give input on how long the batteries last. I’ve been wearing them for over a week now but I recharge every night. The Eargo Neo is so comfortable, I forget I have them in. Some of the “new” sounds I hear are annoying but getting better. I should remember that’s the reason I purchased them, so I could hear all that again. Conversation is by far the greatest improvement. I can actually hear what’s coming from those bouncing lips. If conversation is your issue, the Eargo Neo is definitely your answer. I b 1 happy ole man!!

Eargo
Eargo 12 June 2019

We’re happy you’re hearing every moment with Eargo Neo! Our hearing aids are so comfortable, you may forget you’re wearing them. Eargo holds a full charge for up to 16 hours of use, and take approximately 6 hours to charge. chEARs!

Anonymous
Anonymous 06 June 2019

Still adjusting

Eargo
Eargo 06 June 2019
We'd suggest getting in touch with your hearing professional for any questions about hearing every moment with Eargo Neo. They're all ears at 1-800-375-8058.
Consumer Member
Consumer Member 06 June 2019

Great product, competitively priced.and a marketing plan that takes the edge off feeling skeptical, which is my main concern with online purchases. I highly recommend. Great job!!

Eargo
Eargo 06 June 2019
Thank you for the recommendation. Happy hearing!
Anonymous
Anonymous 03 June 2019

Good

Consumer Member
Consumer Member 30 May 2019

I love them. Vast improvement over my last pair of in the ear aids from Costco. A little tricky to insert but I'm getting better at it.

Anonymous
Anonymous 30 May 2019

Much better others I have tried.

Anonymous
Anonymous 29 May 2019

So far after 4 full days, things are going very well. I still have some difficulty positioning them, but that too is improving. They are so immensely comfortable! I had other hearing aids previously and found after 3-4 hours of wear, I was tired and my ears were not comfortable. Not so with the Eargo. The music is a bit better sounding, but I am still hopeful that it will continue to improve as I like to play the piano and have not been playing at all. I'm giving thie old brain some time to adjust to a whole new wonderful world and have already spoken with a couple friends that may be contacting Eargo. I will hook them to my email account if they decide to try them. Both are in the process of having hearing tests now.

Anonymous
Anonymous 28 May 2019

Very well!

Anonymous
Anonymous 28 May 2019

Big dusasapointment is no Bluetooth for phone calls. I have the Oticon and the Bluetooth feature is going to tough to do w/o so going to wear oticon for wk day use which is a bummer!!

Anonymous
Anonymous 28 May 2019

very hard at time to change programs and if you pass a level you can't go back must go forward only

Consumer Member
Consumer Member 23 May 2019

Good so far just got them and very new to wearing hearing aides

Eargo
Eargo 22 May 2019
Happy hearing! Our Personal Hearing Professionals are all ears at 1-800-375-8058 for any questions that come up on your hearing journey.
Anonymous
Anonymous 20 May 2019

Still learning. Feedback is an issue. Fit in right ear canal is s struggle.

Anonymous
Anonymous 20 May 2019

Increase in clarity of speech is excellent. Ambient noise is still somewhat loud but its been less than a eeek since I started wearing them. Overall I think the performance is excellent.

Eargo
Eargo 15 May 2019
We're happy you're hearing every moment with Eargo Neo!
Consumer Member
Consumer Member 20 May 2019

Still getting used to them

Eargo
Eargo 13 May 2019
Thank you for giving Eargo a try! Your Personal Hearing Professional can provide more information during your Welcome Call and beyond about tips and tricks to hear life to the fullest with our modern devices. We'd suggest giving them a call at 1-800-375-8058 as questions come up. ChEARs!
Consumer Member
Consumer Member 20 May 2019

Feedback is fading, but some still present. Sounds not heard or paid attention to before are now amplified.

Eargo
Eargo 09 May 2019
We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to learn more about how to place Eargo to reduce the likelihood of feedback. Or, open a ticket by emailing support@eargo.com. Either way, we're all ears to help yours hear every moment! 
Anonymous
Anonymous 07 May 2019

I can hear words in large places like church and meeting rooms where I only heard noise before.

Anonymous
Anonymous 07 May 2019

In general Very good and easy to use and maintain. I seem to get feedback on the units and I am not sure what I am doing wrong. Also the Level seems to change by itself sometimes

Eargo
Eargo 02 May 2019

We're happy you're hearing every moment with Eargo Neo! We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to learn more about properly placing Eargo and which Sound Programs are best-suited to help you hear throughout your day.

Timothy H
Timothy H 07 May 2019

Better than the $6000 pair of hearing aids I got from my audiologist.

Eargo
Eargo 30 April 2019

Thank you for trying Eargo, Timothy. We're happy you're hearing every moment with Eargo!

Anonymous
Anonymous 25 April 2019

Things are going well, sum issues with hearing outside, fit, chargering

Eargo
Eargo 22 April 2019

Our Personal Hearing Professionals are hEAR for you to answer any questions or provide support (technical or otherwise) at 1-800-375-8058. ChEARs! 👂

Consumer Member
Consumer Member 25 April 2019

Excellent find! I did get the aids wet in the shower today for the first minute before I took them out. I let them dry. They still function. Is there anything special I need to do? Thanks I

Eargo
Eargo 22 April 2019

We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to discuss potential water damage. It might be helpful to send a photo of the device. Eargo devices are not waterproof. Please do not wear them while swimming or in the shower. We even provide a handy-dandy sticker when you invest in Eargo to serve as a reminder before washing up.

Anonymous
Anonymous 21 April 2019

they work great.

Consumer Member
Consumer Member 21 April 2019

So far these Eargo aids way out perform the 6k Phonak hearing aids I could never wear , itched, had terrible feedback and we’re all around terrible. I was getting no help in my city, had to drive 1.5 hours for adjustments, which did no good, and was losing confidence due to ill hearing confusion. Eargo , and this is only my 5th day of use, is a proudly wonderful product. I’m emotional about this! Thank you! Sheila, #3 on left (Meniere’s) ear, #1on right ear

Eargo
Eargo 17 April 2019

Thank you for sharing your excellent Eargo experience. Our Personal Hearing Professionals are hEAR for you to answer any questions or provide support (technical or otherwise) at 1-800-375-8058. ChEARs! 👂

Anonymous
Anonymous 21 April 2019

Apparently I am at the lower end of the spectrum as I only need program #1. The first day I set it at #2 and wore them 7 hours straight..the next day I lowered them to #1 and found them sufficient..I certainly don't need the higher levels yet, for which I am grateful. I've spoken to some of my other friends who recently got hearing aids thru the normal way, audio tests and higher prices..I think they are envious of the results I've gotten so far..lol David Walsh

Eargo
Eargo 17 April 2019

If your friends are envious... well, they say imitation is the sincerest form of flattery. Send them our way! Happy hearing, David. 

Anonymous
Anonymous 21 April 2019

Whistles slit using iPhone

Eargo
Eargo 17 April 2019
We recommend using Sound Program 1 while using a phone to reduce the likelihood of feedback. Your Personal Hearing Professional can explain more at 1-800-375-8058.
Consumer Member
Consumer Member 21 April 2019

Itchy but hope it gets better Good sound quality

Eargo
Eargo 17 April 2019
We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to learn more about how to properly place Eargo so it's as comfortable as we intended. 
Anonymous
Anonymous 16 April 2019

Still testing

Eargo
Eargo 12 April 2019

Our Personal Hearing Professionals are hEAR for you to answer any questions or provide support (technical or otherwise) at 1-800-375-8058. ChEARs! 👂

Consumer Member
Consumer Member 16 April 2019

The Neo device is a game changer. Most of the time I forget they are in my ears. Family and friends can’t tell if I’m wearing them. Can’t believe how many sounds around me I missed for so many years.

Eargo
Eargo 12 April 2019

We're happy to hear you're hearing every moment with Eargo Neo!

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