Eargo Neo Direct To Consumer Hearing Aid

Product Info, Reviews, Prices, Videos, and More

80% score based on 166 reviews

About the Eargo Neo

From Eargo's literature:

Building on Eargo’s signature pillars of invisibility, comfort, and rechargeability, Eargo Neo brings richer audio, added comfort, and personalized settings. 

Eargo Neo’s sound is uncompromised, featuring their richest audio ever and providing crisp natural sound to your ears. This is in part thanks to all-new Flexi Palms. The Flexi Palms not only comfortably suspend the device in your ear canal, but their unique design allows for bass and low frequencies to naturally enter your ear, while Neo amplifies the mid to high frequencies more than ever before. This higher fidelity audio enables Eargo Neo to address even more individuals hearing loss, which makes Eargo Neo a perfect companion for those with mild to moderately-severe hearing loss. 

Eargo Neo takes personalization to a whole new level. Included with every Eargo Neo is a team of licensed hearing professionals who can help you along your hearing journey. Simply call up Eargo, describe the situation where your hearing needs improving, and they’ll personalize your sound settings and upload it directly to your device via the Eargo App (available on iOS and Android). 

Like every Eargo, Eargo Neo is nearly invisible, fitting discretely inside your ear canal. It’s also more comfortable than ever before, as well as rechargeable — the hearing aids’ charge lasts about 16 hours and the included Eargo case will charge your devices for up to a week before needing to be plugged in. 

Eargo Neo is a handsome value at $2,750 for the pair, around half the price of traditional hearing aids. This includes personalized, ongoing support that never expires from Eargo’s licensed professionals, as well as a 1-year warranty. 

Upgrades to Eargo Neo vs Eargo Plus 

  • Eargo Neo provides more sound amplification and higher audio fidelity 
  • Eargo Neo has improved dynamic feedback reduction 
  • Enhanced active noise reduction 
  • New Flexi Palms add extra comfort 
  • The new design is more robust
  • Eargo Neo system is Bluetooth enabled and connects to the Eargo App on your phone to receive personalized setting
  • Eargo Neo features fast charging, giving you hours of listening after only a 30-minute charge 

Eargo Neo Model Details

Eargo Neo

Direct To Consumer Hearing Aid

Eargo Neo

166 reviews

Release Date: 07 January 2019

The Eargo Neo has a push button (program control).

  • Telecoil:
  • Push Button:
  • IP Rating:

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Eargo Neo Physical Specifications

Eargo Neo
Eargo Neo
Rating
80%

166 reviews

Push Button Push Button Options
  • Program control
Downloads

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Eargo Neo Local Deals

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Eargo Neo Technology Details

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Eargo Neo Videos

Eargo Neo - Quick unboxing
Eargo Neo Video

Eargo Neo - Quick unboxing

06 March 2019

Eargo Neo - Hearing Aid / Amplifier. Quick unboxing of the Eargo Neo

Eargo NEO Online Hearing Aid Review
Eargo Neo Video

Eargo NEO Online Hearing Aid Review

08 September 2019

Dr. Cliff Olson, Audiologist and founder of Applied Hearing Solutions in Anthem Arizona, reviews the Eargo Neo.

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Eargo Neo Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome ... Continue reading

Review the Eargo Neo

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question.
Note: Original answers provided in star rating format.

Benefit in Quiet
Benefit in Noise
Benefit on the Phone
Clear and Natural
Music Improvement
Physical Comfort
Reliability
Feedback
Hearing Improvement
Value
Anonymous
Anonymous 21 September 2019

I hear so well I've had to change my will.

Anonymous
Anonymous 19 September 2019

LOVE LOVE LOVE the Eargo. Best thing that has happened to me in years.

Anonymous
Anonymous 19 September 2019

Still in the adjustment period. Still learning how to put them in correctly. They do work their way out later in the day.

Anonymous
Anonymous 19 September 2019

good so far, sound is good, your staff is great. i do a lot of meetings it helps me hear better with the higher pitched sounds. looking forward to taking them out in the woods to be able hear mother nature again..

Member
Member 20 September 2019

I have worn hearing aids for about 13 years. These are the clearest soundsI have heard. They are comfortable to wear.

DelMar C
DelMar C 20 September 2019

So far, so good. Thanks for producing a great hearing aid!

Eargo
Eargo 18 September 2019
Happy hearing, DelMar C! 
Anonymous
Anonymous 20 September 2019

Outside of feedback I appreciate product.

Eargo
Eargo 18 September 2019
Please call your hearing professional at 1-800-375-8058 to learn more about the best sound profiles to take you through each step of your day. 
Anonymous
Anonymous 20 September 2019

Fine

Eargo
Eargo 18 September 2019

We'd like to ensure your Eargo experience is excellent. Please get in touch with your hearing professional at 1-800-375-8058 if there's anything we can do to help. 

Anonymous
Anonymous 20 September 2019

I hear birds chirping, I heard my zipper on my pants!! Did not realize how much I was not hearing!

Eargo
Eargo 18 September 2019
We're happy you're hearing every moment with Eargo Neo!
Anonymous
Anonymous 20 September 2019

The device initially would not couple with Bluetooth. It was replaced and is now working. While i do wear both earbuds in noisy situations,, i wear only the left one around the house, as it is more quiet there.

Eargo
Eargo 18 September 2019

We're happy your hearing professional was able to help customize your sound profiles. Please get in touch with us at 1-800-375-8058 if there's anything else we can do to help.

Anonymous
Anonymous 20 September 2019

Very well, simple and easy start-up and all's been fine since.

Eargo
Eargo 18 September 2019
Our mission from day one has been to make hearing easy. 
Anonymous
Anonymous 20 September 2019

Fine

Eargo
Eargo 18 September 2019
We'd like to ensure your Eargo experience is excellent. Please get in touch with your hearing professional at 1-800-375-8058 if there's anything we can do to help. 
Anonymous
Anonymous 20 September 2019

Right now I would say great!

Eargo
Eargo 18 September 2019
Right now, we'd say chEARs to that!
Anonymous
Anonymous 20 September 2019

Good. I am having trouble with feedback.

Eargo
Eargo 18 September 2019
We'd suggest getting in touch with your hearing professional at 1-800-375-8058.
Anonymous
Anonymous 20 September 2019

comfortable fit and great sound quality

Eargo
Eargo 18 September 2019
We're happy you're hearing every moment with Eargo Neo!
Anonymous
Anonymous 15 September 2019

I would say good

Eargo
Eargo 14 September 2019
We would say we're happy to hear that!
Anonymous
Anonymous 15 September 2019

Hearing is very much improved. Devices are slightly uncomfortable after one week.

Eargo
Eargo 14 September 2019

Our hearing professionals are all ears to help you acclimate to our modern hearing aids, and can help at 1-800-375-8058 or support@eargo.com. 

Anonymous
Anonymous 15 September 2019

Excellent promise. Getting used to them now. Already making a big difference watching TV and in small groups.

Anonymous
Anonymous 15 September 2019

Great but a bit Tinney sounding.

Eargo
Eargo 14 September 2019

Our hearing professionals are all ears to help you acclimate to our modern hearing aids, and can help at 1-800-375-8058 or support@eargo.com. 

Anonymous
Anonymous 15 September 2019

Has been less than a wk

Eargo
Eargo 14 September 2019

Our hearing professionals are all ears to help you acclimate to our modern hearing aids, and can help at 1-800-375-8058 or support@eargo.com. 

Anonymous
Anonymous 15 September 2019

Great. Easy to insert in ear. My hearing has dramatically improved with these hearing aids.

Eargo
Eargo 14 September 2019
We're happy you're hearing every moment with Eargo Neo. 
Anonymous
Anonymous 15 September 2019

No complaints so far.

Eargo
Eargo 14 September 2019
We're happy to hear it! 
Anonymous
Anonymous 15 September 2019

I’ve only had them about a week, still to get used to them. Have been charging in the case every night and charged the case after 3 days - but is wasn’t flat. I’ve gotten all the help I need.

Eargo
Eargo 14 September 2019
Happy hearing! Feel free to get in touch with your hearing professional should any questions about your charger come up. 
Anonymous
Anonymous 15 September 2019

Only used them for four days so far. Enjoying them.

Eargo
Eargo 14 September 2019
Our hearing professionals are all ears to help you acclimate to our modern hearing aids, and can help at 1-800-375-8058 or support@eargo.com. 
Japanese Grandma
Japanese Grandma 10 September 2019

I love my hearing aids. Each week they become more comfortable and easy to insert. Thank you for adding to my quality of life.

Eargo
Eargo 06 September 2019

We believe that taking on life means that there’s no time to waste. Happy hearing, Japanese Grandma!

Anonymous
Anonymous 10 September 2019

A lot better then my other hearing aids I’ve had

Eargo
Eargo 06 September 2019
We're happy to hear it!
Anonymous
Anonymous 10 September 2019

Pretty good. Takes twine to get used to.

Eargo
Eargo 06 September 2019
We'd suggest getting in touch with your hearing professional at 1-800-375-8058 to learn more about acclimating to our modern hearing devices.
Anonymous
Anonymous 10 September 2019

Still getting used to hearing some sounds so crispy and clear ...maybe Ecos bit too much at times

Eargo
Eargo 06 September 2019

Please call your hearing professional at 1-800-375-8058 to learn about the best Sound Program to help you hear every moment of your day.

puppylover
puppylover 10 September 2019

just great. i used octican over the ear for years. great product. in the ear...eargo...even greater product.

Eargo
Eargo 06 September 2019
chEARs, puppylover. Happy hearing!
Anonymous
Anonymous 10 September 2019

Think I might need an adjustment at level 1 down a little

Eargo
Eargo 06 September 2019
Please call your hearing professional at 1-800-375-8058 to learn about the best Sound Program to help you hear every moment of your day.
Anonymous
Anonymous 10 September 2019

Things seem to be going good

Eargo
Eargo 06 September 2019
We're happy to hear it!
Anonymous
Anonymous 28 August 2019

Very well! I’ve never worn them and the results to this point are very good! Just wish I didn’t have to worry about getting them wet or taking them out when I shower etc...

Anonymous
Anonymous 10 September 2019

Very good so far. It’s been almost a week and I feel very comfortable with my Eargo’s.

Eargo
Eargo 06 September 2019
We're happy to hear it! 
Anonymous
Anonymous 10 September 2019

Good but only have had them a week.

Eargo
Eargo 06 September 2019
Please let your hearing professional know any questions you have while acclimating to wearing your Eargos. They're all ears at 1-800-375-8058 or support@eargo.com. 
Anonymous
Anonymous 10 September 2019

I am getting used to my EarGos. They are not only filtering unwanted noise that improves my hearing, they are decreasing my tinnitus as well by a noticeable amount. During my follow-up call, I was offered a suggestion on improving the fit of my EarGos by modifying the finger-type flexis. Trimming them at the 3, 6, and 9 o’clock areas has kept them from feeling like they back out when I eat. So far, so good.

Eargo
Eargo 06 September 2019
Thank you for sharing your excellent Eargo experience. Happy hearing!
Anonymous
Anonymous 10 September 2019

Simply love them no question they have improved the quality of my life

Eargo
Eargo 06 September 2019
We're happy you're hearing every moment with Eargo Neo!
Anonymous
Anonymous 10 September 2019

I struggle to hear close conversation in noisy environments

Eargo
Eargo 06 September 2019
Please get in touch with your hearing professional at 1-800-375-8058 or support@eargo.com to learn about the best Sound Programs to get you through your day. We're all ears!
Anonymous
Anonymous 10 September 2019

Very good. No problems

Anonymous
Anonymous 10 September 2019

Pretty well, but I don't find it's as "natural" as your says it is.

Eargo
Eargo 06 September 2019

We'd suggest giving your hearing professional a call at 1-800-375-8058 to learn more about acclimating to our modern hearing aids. Or, get in touch at support@eargo.com. 

Anonymous
Anonymous 10 September 2019

I was amazed how much hearing loss I had and how many conversations in which I had little idea what was being said. With Eargo I am hearing so much more sounds. I have been trying different levels (1-4) and find these hearing aids to be excellent,

Anonymous
Anonymous 10 September 2019

I’m very pleased. This is my third pair of hearing aids. The other two were Starkey and Widex Beyond. I liked the blue tooth capabilities for Widex beyond but I like the In the Canal, freedom from an audiologist and hearing quality offered by Eargo much better.

Eargo
Eargo 06 September 2019
We're happy you're hearing life to the fullest with Eargo! 
Anonymous
Anonymous 10 September 2019

It screeches while I’m on the phone.

Eargo
Eargo 06 September 2019
Our hearing professionals suggest using Sound Program 1 when on the phone. Please call our team at 1-800-375-8058 with any questions about hearing life to the fullest with Eargo.
Anonymous
Anonymous 10 September 2019

So far so good. Still some minor issues but I’m still getting used to them.

Eargo
Eargo 06 September 2019
Please call your hearing professional at 1-800-375-8058 with any questions about our modern hearing aids. 
Anonymous
Anonymous 10 September 2019

EARGO does not use batteries so last question about battery life needs to include rechargeable selection. As there is no option, I had to select 30 days! Price for EARGO is very reasonable.

Eargo
Eargo 06 September 2019

Did you know Eargo costs about 52% less than the average traditional hearing aid? 

Gra man
Gra man 21 August 2019

Don't understand your question!

Anonymous
Anonymous 21 August 2019

Love 'em.

Anonymous
Anonymous 20 August 2019

This is the best thing I've done in many years! I am so impressed with everything about the performance of these hearing aids. It took me just 24 hrs to adjust to wearing these devices. The salesman..Andre..was straightforward, honest and nice. No pressure..just encouraging and told me these were great hearing aids and he was right. I'm usually not impressed with too much about things I buy but this product is really amazing. The learning curve was short and I have things pretty well mastered. The audiologist was very helpful too and I like talking to her..she has given me good advice and I know I can call if there is problems. Charging is easy and they stay charged a long time. Thanks Eargo for changing my life for the better. Geo. G. Finley..Bloomington In.

Anonymous
Anonymous 20 August 2019

Going well.

Bill Morey
Bill Morey 20 August 2019

I get a tiny sound with these aids when shuffling papers or the ice make is used on the frig or when I'm walking on concrete in slippers or shoes. I mostly use program 3 in my left ear and program 4 in my right ear. I had a difficult time inserting the left ear aid. will try different flexi palm.

Eargo
Eargo 20 August 2019

We'd suggest getting in touch with your hearing professional to learn how our Sound Programs can help you hear every moment of your day. We're all ears at 1-800-375-8058!

Anonymous
Anonymous 19 August 2019

Still having trouble hearing people talk in noisy environments like Restaraunts.

Anonymous
Anonymous 18 August 2019

I find it very difficult to locate the plastic string to remove my Eargo, and it I hard to grab with my thick fingers

Anonymous
Anonymous 18 August 2019

I get 4 red LED lights on both sides of the charger. So far not been able to find out what that means.

Anonymous
Anonymous 17 August 2019

Grrreeaaattt

Anonymous
Anonymous 16 August 2019

Tight, uncomfortable fit in one ear. Customer service helping with the issue.

Anonymous
Anonymous 12 August 2019

Still getting used to the devices, only been less than 1 week

Mike Pruitt
Mike Pruitt 20 August 2019

Still waiting for the large Flexi-Palms to become available.

Eargo
Eargo 19 August 2019

To keep your Eargos looking and feeling fresh, we recommend you replace your Flexis every month or two. Each package contains six additional Flexis for your Eargo device.

https://shop.eargo.com/accessories

Anonymous
Anonymous 20 August 2019

Just ok still adjusting and some pain with left ear.

Eargo
Eargo 20 August 2019

Our hearing professionals are all ears at 1-800-375-8058 if you have any questions about adjusting to our modern device. Happy hearing!

Anonymous
Anonymous 20 August 2019

Air tools, some power tools, and hammering create feedback and changing of setting. Other than that I love these things!

Eargo
Eargo 20 August 2019
We'd suggest getting in touch with your hearing professional to learn how our Sound Programs can help you hear every moment of your day. We're all ears at 1-800-375-8058!
Anonymous
Anonymous 20 August 2019

Great thanks

Anonymous
Anonymous 20 August 2019

Getting adjusted. Have only had them five days!

Eargo
Eargo 20 August 2019

Our hearing professionals are all ears at 1-800-375-8058 if you have any questions about acclimating to our modern hearing aids.

Anonymous
Anonymous 20 August 2019

All is great EXCEPT excessive squealing feedback noise when answering phone at my ear, I’m unable to use phone as usual, only way is removing heat aid or speaker from iPhone Scheduled call with audiologist, hope it gets resolved as I’m on the phone constantly due to my career responsibilities , other than that they work great

Eargo
Eargo 19 August 2019
If you've spoken with your hearing professional, they likely let you know to use Sound Program one when using a mobile phone. Please get in touch with your hearing professional with questions at 1-800-375-8058. 
Anonymous
Anonymous 20 August 2019

The sound is very shrill. TV and movie or anything through a speaker I’d difficult to hear. My Signia behind the ear aids have a much higher sound quality.

Eargo
Eargo 19 August 2019
Please contact your hearing professional at 1-800-375-8058 or support@eargo.com. They would be happy to help you find the best Sound Programs to help you hear every moment of your day. 
Anonymous
Anonymous 20 August 2019

Great!! I’m very happy with them. Just can’t get them to sink with my phone.

Eargo
Eargo 19 August 2019

Eargo Neo can be personalized with all-new hearing settings downloadable from the cloud. That means you get a custom hearing plan F.Y.E.O.—for your ears only. hEAR’s more on our app: https://itunes.apple.com/us/app/eargo/id1437680985?mt=8. Please call your hearing professional with questions at 1-800-375-8058.

Anonymous
Anonymous 20 August 2019

OK so far. I am still adjusting to them and trying to find the most comfortable wearing style. As the days go on, my ears are getting used to them.

Eargo
Eargo 19 August 2019

We're happy to hear it! More information around placing Eargo so it's as comfortable as nature - well, we - intended, can be found here: https://eargo.com/guides

Anonymous
Anonymous 20 August 2019

Still too soon to tell.

Eargo
Eargo 19 August 2019
We're all ears to hear how yours are hearing every moment with Eargo Neo! Please feel free to get in touch with your hearing professional at 1-800-375-8058 or support@eargo.com. 
Thomas S
Thomas S 06 August 2019

I will never buy another pair of Eargo. I bought the first version and loved that they were so small that no one can see them, BUT the reliability was terrible. Every 2 to 3 months one of the eargo's completely died. While I was under warranty, they would simply replace them. Once the warranty ended, I was screwed. They would not repair my old eargos. One eargo died and I managed to go another few months before the second eargo died. I looked online and noticed they had a newer high quality version called the "neo". I thought those would be better and I purchased them in April of 2019. Today is August 2nd, 2019 and my right eargo has already died. For almost $3,000 you would think that they could make something that lasts for more than a few months. Also, I purchased the extended warranty. You would think that for all that money I could just call and say "The eargo is dead" and they would immediately start the process for replacement. No, they will make you go through a million different ignorant steps before they replace it. What a joke. Please, for the love of God people, do not buy these. You are much better off with a reputable brand. Even though the other hearing aides on the market are more visible and might be more expensive, THEY ACTUALLY WORK AND WON'T DIE AFTER A FEW MONTHS. Dear Eargo, you suck. I am going to post this review everywhere I possibly can so that people won't waste thousands on your unreliable product.

Eargo
Eargo 06 August 2019

Thank you for your comment, Thomas. We spoke with our Client Care team who provided us some background about your Eargo experience. We’d suggest getting in touch with our team at 1-800-375-8058 to speak to the details provided in your Welcome Call around daily and monthly device maintenance that helps extend the longevity of our technical devices. Your hearing professional has a case pending and is planning to follow up with you on these tips as you receive your replacement. In the meantime, you can find helpful information about caring for your Eargos here: https://eargo.com/guides. 

Russell R
Russell R 06 August 2019

Easy to wear very little feedback.

Anonymous
Anonymous 06 August 2019

Better than expected

Anonymous
Anonymous 06 August 2019

Still accommodating to insertion and Neo’s creeping out of ear canal. 2 questions force me to lie, I have not been in any crowded public space, as I am a recovering transplant patient and that’s forbidden. Not yet travelled, charging continuously each night!

Eargo
Eargo 05 August 2019

We'd suggest getting in touch with your hearing professional at 1-800-375-8058 to learn more about how to properly place Eargo so it fits in the canal as intended. Or, watch our helpful video on how to insert and remove your Eargo devices: https://eargo.com/guides.

Anonymous
Anonymous 06 August 2019

I am six (6) days into use of my Eargo NEO's and I am quite happy with them so far. I am still getting acquainted with wearing them and will try a larger size Flexi Palm in my right ear. I have some difficulty placing my left ear NEO into the ear canal as the canal is smaller than the right ear canal. I believe the left ear canal has a bend to it too but I am adjusting to it. So I can say, "all in all, so far so good"!

Eargo
Eargo 05 August 2019
Thank you for sharing your excellent Eargo experience. We're happy you're hearing every moment with Eargo Neo!
Anonymous
Anonymous 06 August 2019

Treble frequencies are much enhanced, possibly too much. I almost wish that there was a "Program 1/2". Other than that, things are going well.

Eargo
Eargo 05 August 2019
We'd suggest getting in touch with your hearing professional at 1-800-375-8058 to learn more about the best Sound Programs to help you hear every moment.
Ira S
Ira S 30 July 2019

I have trouble inserting them properly in my ears. If my wife is home she emotes them and inserts them properly.

Anonymous
Anonymous 29 July 2019

Still some itching in my ears and some sounds seem very loud, but getting better. So far I am pleased. I am thinking of buying a second charger so I have one in my purse in case I need to remove the Eargos (such as for a massage) and one at home. I do wish they came in a color other than black—the black charger is easy to lose in my purse!

Anonymous
Anonymous 29 July 2019

So far so good

Anonymous
Anonymous 29 July 2019

Fine. They are much easier to put on and wear compaired to my Starkey BTE hearing aids. My hearing is not poor except in very noisy crowd environments. The Eargo hearing aids work about as well as the Starkey aids for suppressing the external noise.

Anonymous
Anonymous 27 July 2019

Eargo hearing aids are great. I wished I had gotten them a couple of years ago. The type hearing aids I had before wrapped around your ears; I could never get my glasses to fit properly, I was lucky to get the batteries to last more than five days, hearing aids were uncomfortable at best, I could never get the phone app to work correctly to adjust the volume and the hearing aids constantly would work themselves out of the ear and fall out. Now with the Eargo, I don't experience any of those problems mentioned above and are so comfortable sometimes I forget they are even in my ear.

Anonymous
Anonymous 26 July 2019

Very well. Experienced some problems on my boat out at sea where buffeting by wind caused the hearing aids to move up to 2, then 3 and 4.

Anonymous
Anonymous 22 July 2019

Fine, except for having a little charging problem with the left one. Will let you know if I don’t get it resolve .

Anonymous
Anonymous 20 July 2019

Looking forward to my first week phone call on Monday. Have a few questions that are not high priority and will likely recommend some new Q&A responses. For example, went to the hospital and had to remove my neo's. I had them give me a pill plastic bottle to put them into before my CTscan. Have a small metal pill box, is it ok to store the two into a metal container? what about electrical contacts and what about feedback having them next to each other? Guess what I am saying is want to know how to best Live with my new Eargo's. So, thought for a future enhancement; provide a small container with two sections; one for each device. If someone is going swimming, they have to take them out and put them where? Have other questions and suggestions if sometime you would like to hear them? Bill Faust

Anonymous
Anonymous 20 July 2019

Still getting use to them.

Anonymous
Anonymous 20 July 2019

Things are going well. I have had no problems so far.

Anonymous
Anonymous 18 July 2019

I am so happy, I didn't realize how much sound I was missing, truthfully I wasn't expecting such a big improvement in my hearing but was I pleasantly surprised or should I say Amazed. I've been agreeing with people but not really knowing what they were saying for years now I didn't want aids hanging on my ears ,and I've heard all the stories about whistling, feedback, etc.. I Just Want to Give Your Company The Most Heartfelt Thank You Possible. Eargo Neo has given me a second chance with my hearing that I thought was gone forever. And no one knows I'm wearing them but me. Thanks Again Barry Dunaway

Eargo
Eargo 18 July 2019

We're happy you're hearing every moment with Eargo Neo, Barry! Happy hearing. 

Anonymous
Anonymous 18 July 2019

I can hear much better. I generally use level 2 unless it is a noisy environment or there is a loud speaker, then I switch to level 1. It is comfortable. Problems: Leaning head on couch or someone touching my ears causes ringing. String sticks out of ear so I have been bending it back inside the ear.

Eargo
Eargo 18 July 2019

We're happy you're hearing life to the fullest! Only the tip of our small plastic handle, or pull tab, shows just outside the canal, which is used to easily insert and remove the device. We'd suggest giving your hearing professional a call with any questions at 1-800-375-8058. 

Anonymous
Anonymous 18 July 2019

Telephone - feedback

Eargo
Eargo 18 July 2019
We recommend using Sound Program 1 when speaking on a cell phone. 
Anonymous
Anonymous 18 July 2019

Very comfortable, convenient, and effective. Love not having to mess with hearing aid batteries every two to three days.

Eargo
Eargo 18 July 2019

Our mission from day one has been to make hearing easy. We're happy to hear you're hearing life to the fullest!

Anonymous
Anonymous 18 July 2019

Having issues with feedback whistling. Difficult to use a phone.

Eargo
Eargo 18 July 2019

We'd recommend using Sound Program 1 when using a cell phone. Please give your hearing professional a call at 1-800-375-8058 if the issue persists, or if additional questions come up. We're all ears!

Anonymous
Anonymous 18 July 2019

I have chargeable hearing aids

Eargo
Eargo 18 July 2019
We've nixed batteries in favor of a more modern way to power up!
Anonymous
Anonymous 18 July 2019

Still working on adjustments. The fit seems good.

Eargo
Eargo 18 July 2019

We'd suggest getting in touch with your hearing professional at 1-800-375-8058 for help acclimating to our modern hearing aids. Or, reference our helpful guides: https://eargo.com/guides

Anonymous
Anonymous 18 July 2019

Feel good and I believe it is a good value 😊

Sal
Sal 18 July 2019

Amber has been a wonderful help for me as I get use to the Eargo's. The left hearing aid piece fits in my ear canal nice and firmly. The right one, however, does not. I continue to use different flexes and even did some snipping of the one suggested. Not 100% snug just get, but, will keep trying! Thanks, Sal

Eargo
Eargo 18 July 2019

Thanks for your great review, Sal! Your hearing professional Amber can help speak to placing Eargo so it sits in your ear canal as intended. Give her a call at 1-800-375-8058 or reference our helpful guides: https://eargo.com/guides

Anonymous
Anonymous 18 July 2019

The right Eargo is great. The left Eargo is difficult to get in the ear and doesn’t go in as deep as the right. Also, for the last couple of days I have been unable to change programs. Still can’t connect to Bluetooth.

Eargo
Eargo 18 July 2019

We'd suggest giving your hearing professional a call to discuss how to best place Eargo so it sits in the canal as we intended. Or, reference our videos here: https://eargo.com/guides. Eargo Neo can be personalized with all-new hearing settings downloadable from the cloud. That means you get a custom hearing plan F.Y.E.O.—for your ears only. hEAR’s more on our app: https://itunes.apple.com/us/app/eargo/id1437680985?mt=8

Member
Member 08 July 2019

My chief complaint is the difficulty getting the right Eargo in...it continues to hurt. Another smaller problem is noise when I’m on the phone...I must remember to use speaker.

Anonymous
Anonymous 07 July 2019

The hearing aids are wonderful although I am still trying to get used to when I’m sitting in front of the car passenger I cannot hear quite clearly behind me if someone is speaking to me I have to turn around and say what did you say

Anonymous
Anonymous 06 July 2019

Some feedback but crisp and clear

Anonymous
Anonymous 05 July 2019

Things are going great With the hearing aids other than using the phone. I do have a few issues with the charger though.

Anonymous
Anonymous 04 July 2019

Going well during the adaption period

Anonymous
Anonymous 04 July 2019

I am concerned that my left aid does not fit my ear canal very well. I still have a little echo and have some difficulty modulating my speaking volume.

Anonymous
Anonymous 03 July 2019

Too tight in the ears , hurts some. Otherwise, like them and your company very much

Member
Member 08 July 2019

Learning and improving.

Anonymous
Anonymous 27 June 2019

Great

Anonymous
Anonymous 26 June 2019

I've have some issues with feed back but my PHP will take cars of this as I just downloaded the app to my phone and paired it with the charger, and I have a issue with placing the aids in my ear my PHP has given me some tips to help with that. Shelby my PHP has been very helpful an is available when I need her. Very happy with the aids and the support!

Anonymous
Anonymous 26 June 2019

So far, very well.

Member
Member 30 June 2019

Very comfortable Working well, except can't seem to change levels to number four. Have followed instructing with no success.

Eargo
Eargo 26 June 2019
That shouldn't be the case. We'd suggest reaching out to your hearing professional at 1-800-375-8058 to learn more about changing Sound Programs. Or, email our team at support@eargo.com. This will create a case, and someone will be in touch within 24 business hours.
Anonymous
Anonymous 25 June 2019

They fit differently in my ears, and that is awkward. Without much ambient noise they are fine, but with wind noise, drving in a car road noise or in a crowded venue, they are not as effective.

Anonymous
Anonymous 25 June 2019

i sweat alot and have had issues with using hearing aid when i am doing things....my past hearing aids needed to be removed or never put in during the summer or when i knew i would be active and sweating. not these! i love that fact that sweating has little to no impact.

Anonymous
Anonymous 25 June 2019

I’ve only had them for 4 days so far

Anonymous
Anonymous 24 June 2019

Good

Anonymous
Anonymous 24 June 2019

great so far

Anonymous
Anonymous 24 June 2019

I am optimistic that with more time the results will improve as its only been 3 days of wearing

Anonymous
Anonymous 21 June 2019

Great!

Anonymous
Anonymous 21 June 2019

Use them 2 - 3 hours/day, and leave them in he recharger all other times. So I haven't really tested the battery life. But overall, pleased. Now we'll see about lasting qualities ....

Anonymous
Anonymous 21 June 2019

These are the best......

Anonymous
Anonymous 20 June 2019

As to be as expected.

Anonymous
Anonymous 20 June 2019

Only been three weeks but it is going well.

Anonymous
Anonymous 20 June 2019

So far so good. They work well. My one ear cannel does not hold the device well. Still experimenting..

Anonymous
Anonymous 19 June 2019

Loving them!!

Anonymous
Anonymous 17 June 2019

Going okay, concerned that I'm primarily getting simply amplification and not as much sound refinements. Frustrated a little that I have absolutely no control than volume and can't even access the bluetooth uses with my current phone. The double ear tap irritates my right ear. And I haven't been able to come up with a satisfactory hands-free use of phone while driving or at my desk. I work as a consultant and spend a great deal of time on the phone that requires hands-free use. Trying to use speaker mode on the phone is too tinny and none of my bluetooth devices work worth a twit.

Anonymous
Anonymous 15 June 2019

Since I put drops in my left ear, per my EMT, I haven’t had much opportunity to wear both hearing aids. I look forward to being able to do so soon. I notice that background noise (dishes clanking, paper rustling, etc.) has a tinny sound. I hope to become accustomed to this. If my environment at a restaurant is relatively quiet, I noticed that I can hear conversations that are none of my business. Overall, I am pleased with my Eargo experience.

Anonymous
Anonymous 15 June 2019

All things are going good. Easy to use and does help me hear others with background noise present.

Anonymous
Anonymous 14 June 2019

I am still on trial basis until July 7. They are head and shoulders and then some above the $6,000 ones I had tried before!!("fought" with those things and the provider for 2 years). I am having issues at times with feedback, especially in the right ear, but am better at adjusting it now. I am hoping against all hope that the sound of music improves as I play the piano and have quit because I just can't hear the notes properly. They sound off-tune, especially the higher notes. Am really trying to train my very old brain. Please ignore the question about keeping, but I am pretty certain I will keep them! Also not sure about the pre-programmed question. Ordered online and put them in!

Anonymous
Anonymous 30 June 2019

Never thought it would have such an impact on my quality of life. Literally from the moment I first put them in, I was speechless. I am amazed at he things I did hear in the past. As a profession, I do a fair amount of instructing in classroom settings. These hearing aids have changed the way I am able to interact with my participants. This has been a life altering event.

Eargo
Eargo 18 June 2019
We're happy you're hearing every moment with Eargo Neo!
Anonymous
Anonymous 30 June 2019

Great comfort with no feedback. Need to talk with sales rep about some fine adjustments.

Eargo
Eargo 12 June 2019

Eargo is so comfortable, you may forget you're wearing them! We'd suggest getting in touch with your Personal Hearing Professional at 1-800-375-8058 to learn more about changing Sound Programs or device adjustments to better suit your needs.

Member
Member 30 June 2019

I am unable to give input on how long the batteries last. I’ve been wearing them for over a week now but I recharge every night. The Eargo Neo is so comfortable, I forget I have them in. Some of the “new” sounds I hear are annoying but getting better. I should remember that’s the reason I purchased them, so I could hear all that again. Conversation is by far the greatest improvement. I can actually hear what’s coming from those bouncing lips. If conversation is your issue, the Eargo Neo is definitely your answer. I b 1 happy ole man!!

Eargo
Eargo 12 June 2019

We’re happy you’re hearing every moment with Eargo Neo! Our hearing aids are so comfortable, you may forget you’re wearing them. Eargo holds a full charge for up to 16 hours of use, and take approximately 6 hours to charge. chEARs!

Anonymous
Anonymous 06 June 2019

Still adjusting

Eargo
Eargo 06 June 2019
We'd suggest getting in touch with your hearing professional for any questions about hearing every moment with Eargo Neo. They're all ears at 1-800-375-8058.
Member
Member 06 June 2019

Great product, competitively priced.and a marketing plan that takes the edge off feeling skeptical, which is my main concern with online purchases. I highly recommend. Great job!!

Eargo
Eargo 06 June 2019
Thank you for the recommendation. Happy hearing!
Anonymous
Anonymous 03 June 2019

Good

Member
Member 30 May 2019

I love them. Vast improvement over my last pair of in the ear aids from Costco. A little tricky to insert but I'm getting better at it.

Anonymous
Anonymous 30 May 2019

Much better others I have tried.

Anonymous
Anonymous 29 May 2019

So far after 4 full days, things are going very well. I still have some difficulty positioning them, but that too is improving. They are so immensely comfortable! I had other hearing aids previously and found after 3-4 hours of wear, I was tired and my ears were not comfortable. Not so with the Eargo. The music is a bit better sounding, but I am still hopeful that it will continue to improve as I like to play the piano and have not been playing at all. I'm giving thie old brain some time to adjust to a whole new wonderful world and have already spoken with a couple friends that may be contacting Eargo. I will hook them to my email account if they decide to try them. Both are in the process of having hearing tests now.

Anonymous
Anonymous 28 May 2019

Very well!

Anonymous
Anonymous 28 May 2019

Big dusasapointment is no Bluetooth for phone calls. I have the Oticon and the Bluetooth feature is going to tough to do w/o so going to wear oticon for wk day use which is a bummer!!

Anonymous
Anonymous 28 May 2019

very hard at time to change programs and if you pass a level you can't go back must go forward only

Member
Member 23 May 2019

Good so far just got them and very new to wearing hearing aides

Eargo
Eargo 22 May 2019
Happy hearing! Our Personal Hearing Professionals are all ears at 1-800-375-8058 for any questions that come up on your hearing journey.
Anonymous
Anonymous 20 May 2019

Still learning. Feedback is an issue. Fit in right ear canal is s struggle.

Anonymous
Anonymous 20 May 2019

Increase in clarity of speech is excellent. Ambient noise is still somewhat loud but its been less than a eeek since I started wearing them. Overall I think the performance is excellent.

Eargo
Eargo 15 May 2019
We're happy you're hearing every moment with Eargo Neo!
Member
Member 20 May 2019

Still getting used to them

Eargo
Eargo 13 May 2019
Thank you for giving Eargo a try! Your Personal Hearing Professional can provide more information during your Welcome Call and beyond about tips and tricks to hear life to the fullest with our modern devices. We'd suggest giving them a call at 1-800-375-8058 as questions come up. ChEARs!
Member
Member 20 May 2019

Feedback is fading, but some still present. Sounds not heard or paid attention to before are now amplified.

Eargo
Eargo 09 May 2019
We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to learn more about how to place Eargo to reduce the likelihood of feedback. Or, open a ticket by emailing support@eargo.com. Either way, we're all ears to help yours hear every moment! 
Anonymous
Anonymous 07 May 2019

I can hear words in large places like church and meeting rooms where I only heard noise before.

Anonymous
Anonymous 07 May 2019

In general Very good and easy to use and maintain. I seem to get feedback on the units and I am not sure what I am doing wrong. Also the Level seems to change by itself sometimes

Eargo
Eargo 02 May 2019

We're happy you're hearing every moment with Eargo Neo! We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to learn more about properly placing Eargo and which Sound Programs are best-suited to help you hear throughout your day.

Timothy H
Timothy H 07 May 2019

Better than the $6000 pair of hearing aids I got from my audiologist.

Eargo
Eargo 30 April 2019

Thank you for trying Eargo, Timothy. We're happy you're hearing every moment with Eargo!

Anonymous
Anonymous 25 April 2019

Things are going well, sum issues with hearing outside, fit, chargering

Eargo
Eargo 22 April 2019

Our Personal Hearing Professionals are hEAR for you to answer any questions or provide support (technical or otherwise) at 1-800-375-8058. ChEARs! 👂

Member
Member 25 April 2019

Excellent find! I did get the aids wet in the shower today for the first minute before I took them out. I let them dry. They still function. Is there anything special I need to do? Thanks I

Eargo
Eargo 22 April 2019

We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to discuss potential water damage. It might be helpful to send a photo of the device. Eargo devices are not waterproof. Please do not wear them while swimming or in the shower. We even provide a handy-dandy sticker when you invest in Eargo to serve as a reminder before washing up.

Anonymous
Anonymous 21 April 2019

they work great.

Member
Member 21 April 2019

So far these Eargo aids way out perform the 6k Phonak hearing aids I could never wear , itched, had terrible feedback and we’re all around terrible. I was getting no help in my city, had to drive 1.5 hours for adjustments, which did no good, and was losing confidence due to ill hearing confusion. Eargo , and this is only my 5th day of use, is a proudly wonderful product. I’m emotional about this! Thank you! Sheila, #3 on left (Meniere’s) ear, #1on right ear

Eargo
Eargo 17 April 2019

Thank you for sharing your excellent Eargo experience. Our Personal Hearing Professionals are hEAR for you to answer any questions or provide support (technical or otherwise) at 1-800-375-8058. ChEARs! 👂

Anonymous
Anonymous 21 April 2019

Apparently I am at the lower end of the spectrum as I only need program #1. The first day I set it at #2 and wore them 7 hours straight..the next day I lowered them to #1 and found them sufficient..I certainly don't need the higher levels yet, for which I am grateful. I've spoken to some of my other friends who recently got hearing aids thru the normal way, audio tests and higher prices..I think they are envious of the results I've gotten so far..lol David Walsh

Eargo
Eargo 17 April 2019

If your friends are envious... well, they say imitation is the sincerest form of flattery. Send them our way! Happy hearing, David. 

Anonymous
Anonymous 21 April 2019

Whistles slit using iPhone

Eargo
Eargo 17 April 2019
We recommend using Sound Program 1 while using a phone to reduce the likelihood of feedback. Your Personal Hearing Professional can explain more at 1-800-375-8058.
Member
Member 21 April 2019

Itchy but hope it gets better Good sound quality

Eargo
Eargo 17 April 2019
We'd suggest giving your Personal Hearing Professional a call at 1-800-375-8058 to learn more about how to properly place Eargo so it's as comfortable as we intended. 
Anonymous
Anonymous 16 April 2019

Still testing

Eargo
Eargo 12 April 2019

Our Personal Hearing Professionals are hEAR for you to answer any questions or provide support (technical or otherwise) at 1-800-375-8058. ChEARs! 👂

Member
Member 16 April 2019

The Neo device is a game changer. Most of the time I forget they are in my ears. Family and friends can’t tell if I’m wearing them. Can’t believe how many sounds around me I missed for so many years.

Eargo
Eargo 12 April 2019

We're happy to hear you're hearing every moment with Eargo Neo!

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