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86% score based on 28 reviews
iHEAR (company described on our iHEARHD product page) recently launched the iHEARMAX behind-the-ear (BTE) hearing aid. The hearing aid comes in at same same price point as the iHEARHD - $349 per device, or $827 for both ears + the iHEARMAX Programming Kit. The programming kit is required to adjust the hearing aid(s) at home and the kit also includes the iHEARTEST Kit (The first FDA-cleared hearing screener).
iHEARMAX Product information:
* Telecoil for telephone and audio loop systems
* Online tools to program custom settings based on your personal preferences
* 30-day professional support by hearing care specialists
* Unlimited technical support
* High Fidelity 20-bit Digital Audio Processing
* Adaptive Feedback Cancellation
* 4-Channel Wide Dynamic Range Compression
* Digital Ambient Noise Suppression
* Low Battery Indicator
* One-month supply of batteries, MAX tips
* 30 day money back guarantee
Included with each iHEARMAX device:
* iHEARMAX Device
* 1x iHEARMAX Battery Pack (6 batteries / 2 month supply)
* 1x Cleaning Wipe (x2)
* MAX Tip Set
iHEAR Max employs special nano-technology for moisture protection of external and internal components, including the microphone. The plasma coating protects against moisture, ear-wax, and corrosion and repels any liquid that comes into contact with the hearing device. The special coating attaches a nanometer-thin polymer layer over the entire device, which becomes part of the material for the entire life of the device.
Direct To Consumer Hearing Aid
Release Date: 10 November 2016
|Disposable Batteries||Battery Size
|IP Rating (Liquid)||7|
|IP Rating (Solid)||5|
Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email email@example.com.
|Adaptive Feedback Cancellation|
Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email firstname.lastname@example.org.
Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome. Hearing aids are manufactured with varying levels of quality; some hearing aids are extremely durable, while others suffer frequent breakage. Battery life also varies between models, and manufacturer predictions of battery life are often optimistic. By collecting feedback from consumers, we can get a better idea of real world product durability and battery life... Continue reading
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Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question.
Note: Original answers provided in star rating format.
Avoid this company. Quality of devices is marginal at best. Self programming system was designed by Mickey Mouse and is difficult to use and gives very poor results. Spent eight absolutely miserable months with devices walking out of my ears and was repeatedly told to wear sport locks to hold them in. Sport locks did not help. After eight months was told ear piece wires were too short. They offered to exchange them and said they were just phasing in the longer wires. The very next day they said they were “always available” and charged me for replacements. Customer service is extremely belligerent and consistently lies to cover their incompetence. When a company outright lies to customers, I immediately put them on my “no future business list”. A letter to their CEO was completely IGNORED.
I am extremely satisfied with with my IHeart hearing aids. The ability to program them myself is a complete game changer. My hearing is typically worse during allergy season, now I can adjust anytime it is needed. I think it’s time for hearing aid industry to wake up, we don’t need someone else to interpret what we tell them and then make changes, let me do it myself in the comfort of my own home and then be able to test real world the results. There is some room for improvement on the IHear software. They have made it very simple for non technical people which I understand. It would be nice to see the real setting descriptions. I hear Support has been great, I would and have reccomended them to friends and family.
I bought the iHear Max in 2016 when I needed a hearing aid for speech recognition in noisy environments. It helps, but I'm now looking at hearing aids to really understand speech in noisy environments. My first CIC HA ($5,000), came from an Audiologist in 1985 and was covered by insurance, but I lost it in 1989 and my insurance wouldn't cover a replacement. My second HA, in 2010, was a Intertone Dash CIC ($2,500), from an Audiologist, but I lost it in 2012. I lost the warranty replacement in 2014, so I started using sound amplifiers from Walmart to get by. The iHear Max RIC HA ($438) is better than the CIC sound amplifiers I had been using. It is still working, as I only use it when I'm in noisy environments. It has an expected life of 24-36 months. The iHear Max is programmed at home, using the iHEARmax™ Programming Kit with the software downloaded from iHear. Using the program you set the levels for how you want to hear the following: (1) Male voice, (2) Female voice, (3) Soft Male Voice, (4) Soft female voice, (5) Bird Chirping, (6) Loud Sounds, (7) Final Loudness and balance. I experienced a lot of whistling with my first program, and it took 3 or 4 programming sessions to stop the whistling and I have 2 of the 4 programs that are useful for hearing, one for noisy environments, and a second for better voice recognition.
Having not had hearing aids before, I am not able to compare with any other product. That being said, I really like my iHEARMAX hearing aids. I also love being able to tune them myself. It does take some doing and maybe there could be some enhancements to the software but all in all, it is great. The reason I did not give 5 stars is the telecoil has never worked from the time I receive them which has been several months. This was one reason I went with the iHEARMAX instead of the iHEARHD (new phones are programmed to work with telecoil and many theaters are equipped for telecoil). They continue to say there is an engineering problem and say it will be available next week which has come and gone several time. If you have the tuning kit, it looks like they will be able to download the telecoil software remotely but I will have to wait and see. The last promised date was May 18th which has come and gone a while ago. All this said, I still like my iHEARMAX hearing aids. I have even thought about purchasing the iHEARHD just to see the difference. A positive for the iHEARMAX is with a little hair by my ears, my family has not noticed I am wearing hearing aids.
With minor/moderate hearing loss, I was facing a $4750 price tag for hearing aids recommended by my ENT and audiologist. I did some research and found iHearMedical. Intrigued by the option of tuning my own hearing aids, I decided to take a chance and purchase a pair of iHearMax hearing aids. I have worn my hearing aids full time since the first day I got them, and I’m 100% pleased. I believe they represent a major breakthrough/paradigm shift in hearing aid price and performance, as iHearMedical claims. These are not cheap toys or Personal Hearing Amplification Devices (PSAD’s) – they are professional quality programmable hearing aids at an extremely low price. Based on my success, I purchased a pair as a gift for my sister (moderate hearing loss) and worked with my brother in law (moderate hearing loss) to get him a pair. I helped both of them to choose tips and tune them. All 3 of us are now successfully wearing the iHearMax hearing aids with outstanding results. Being technically oriented, I thought I wanted all the bells and whistles available in more expensive hearing aids (such as Bluetooth integration and remote control). Based on my experience, I’ve concluded that these features are not important. Wearing my iHearMax hearing aids, I can use the phone and watch TV perfectly, while I couldn’t before. They are easily adjustable to different programs (for noisy environments) by pushing a button. A few points that may help: 1. THE TUNER IS A MUST: The tuner and the ability to customize these hearing aids is critical. Without the tuner, the hearing aids may help a bit, but they will not be customized to your specific hearing loss, as hearing aids from an audiologist would be. With the tuner, you will get results as good as you would get from high priced hearing aids. 2. SELECTING THE RIGHT TIPS IS TRICKY: The tips come in different sizes, some vented and some not. The size and venting are critically important and need to be proper for your ear canal size and your type of hearing loss. I had several phone calls with the extremely helpful iHearMedical Support team to get this right for all 3 of us. 3. GET HELP IF NEEDED: You will need some dexterity to handle these or any hearing aids. They are small and need to be cared for. You will need some familiarity with computers and small electronics to use the tuner. If you don’t have these basic skills, get help for about an hour from someone who has them.
I love these things! I'd been wearing an expensive audiologist supplied hearing aid in one ear for several years and was pretty happy with it. It was a Bluetooth compatible device with an app that let you make adjustments to the aid which was great while it worked.That feature failed after a year or so and was the only way to make adjustments. After a few years we moved about 6 hours away from the audiologist so I could no longer get free adjustments. A new audiogram showed that the hearing in my bad ear had gotten worse, plus the good ear was going downhill. I took the aid to an audiologist who carried the same brand and got some adjustments but they were entitled to a fee for adjusting an aid that they hadn't sold and that was pretty costly. This wasn't going to work for the long term. I started doing some online looking. I tried two different non prescription hearing amplifiers which amplified alright, but they amplified all noise as well as what I wanted to hear. In many situations they made my hearing worse. They were also bulky and uncomfortable to wear. Somewhere along the way I came across the iHear devices online. Hearing aids that I could program myself? I had to know more. I had a ton of questions and I bombarded the customer service people with them, pretty much making myself a pain in the butt. Nonetheless they patiently answered all of my questions patiently and fully. I sent them a copy of my most recent audiogram and they frankly told me that their devices could likely help my hearing, but not completely and perfectly due to the severe high frequency loss in my right ear. They made clear that they wouldn't help my right ear tinnitus, which I already knew. The iHear return policy is good, and I would surely know if the aids suited me within that time. I ordered the pair of iHear Max, the hearing test, and the programming kit,all for less money than my single audiologist hearing aid. The iHear techs programmed them as best they could based on my audiogram. When everything arrived I was super impressed as soon as I opened the boxes. The devices are really tiny- smaller than my expensive model, and they look and feel just as well made.The packaging and printed materials are totally professionally done and are very informative and easy to understand. I put in some batteries and fired them up. Amazing! Know the feeling and sound when you have water in your ears and then it finally comes out?That's what this was like. I realized for the first time how much I was missing from my good ear. As the iHear people had told me, my bad ear did not show as dramatic an improvement but it was still pretty impressive. Easily as good as my high priced model. With both in place I was hearing things I hadn't heard in years. Over the next several days I wore them in many different environments: a noisy restaurant, a dinner theater show, outdoors, driving in the car,listening to music, a live Celtic music concert, etc. Between the four different settings of the hearing aids I was able to find a setting for just about any situation.I decided to wear them as is for the time being. After about a week I took the hearing test which is necessary before you use the programmer. The kit comes with a calibrated set of earphones and works like a simplified online version of an audiologist's test-a series of beeps and tweets of different frequencies and volumes played in each ear. Then I was able to attach my hearing aids to the programming device and the programming app programmed each hearing aid to best match the hearing test results. After that, they worked even better for me. The programmer lets the user control the levels of various frequency bands which are labeled in layman's terms like “womans soft voice”, “man's voice,loud”etc. These can then be programmed into the aids.I will probably go back into the programmer again and play around with some of these levels, since I like to tinker, but just as they are programmed right now, they suit my needs very well. A great many people who need hearing aids are older folks on a fixed income,as I am. Custom audiologist supplied hearing aids are a huge investment and quite out of the reach of many people,especially seniors. The whole kit and caboodle from iHear cost less than half what the cheapest professionally fitted hearing aids would cost(Costco). If you or anyone you know is in the situation I was in, I'd strongly suggest that you consider these fine hearing aids from iHear. I don't think you can go wrong.
This is my first hearing aid and I'm only 5 days in but very pleased with the results so far. My family has been bugging me for years to get my hearing checked and getting tired of having to repeat themselves. I was reluctant to do so because of the extreme cost of hearing aids and feeling that the industry is a cartel. After extensive research, I selected the iHear Max which came very quickly and works wonderfully. The people at iHear have been amazing at responding to questions and providing support as I adapt and tune the device for the best results. This may not be for everyone but is perfect for me as I am a tech geek and like to be in control. If you are not computer literate then you might need to look at other solutions. Most of the time I don't notice them but do notice the high fidelity when listening to music, rustling paper and running water. Also, when speaking it is similar to using a PA system hearing my own voice. There are only a few changes I would like. Firstly, it does not have an on/off switch and we need to open the battery door to switch them off which is a little inconvenient when storing them powered off. The storage case seems roomy but with the spare batteries and cleaning cloth it is tight and I find the ear tips get damaged. My other wish list is a Bluetooth interface so I can listen to music on the phone. Currently, I need to remove the hearing aid, store them and insert my audio earbuds. Also, taking phone calls with the hearing aids is unusual since I need to position the phone speaker close to the mic on the hearing aid which takes some getting used to. I live in Canada and iHear is not an option for non-US residents which is very unfortunate. I had the hearing aids shipped to my agent in the US and then collected them across the border. I carefully checked the import restrictions to confirm that medical devices can be imported for personal use and do not need a license. I had no problems at the border.
I got the Diva and I'm very satisfied. They are better than the aids i had thru an audiologist. Came preprogrammed as i emailed them my test results. Ordered them on a Friday and got them on the next Tuesday. Audiologist wanted $4000 for a pair and this pair was $999 with the works including a programming kit so, as my hearing gets worse, I can adjust them. Very happy!
These are very nice hearing aids, comfortable and easy to work with. The hearing aids are new, and I am still getting used to them. However, the hearing aids have already helped me tremendously. The hearing aids were within my budget. The supplies are reasonably priced. And the customer service folks at Ihearmedical are awesome! Helpful, friendly, and courteous, very patient with all my questions. Yes, I would recommend Ihearmedical to my friends. In fact, I already have.
After merciless pestering from the family, I went into a local hearing center and came out with a set of top end aids, a new credit card with $6,500 balance, and a 30 day return period. Then I did exhaustive research of the internet, big box stores, and other local centers, I decided to try iHear Max. Boy, am I glad I did. Delivery was fast, the devices seem well made, and support has been exceptional. After the initial test, Rene' recommended initial settings and I programmed them in. It was a little tedious at first, but fun. Over three months I've made two minor adjustments. Now I'm hearing like a teenager, especially enjoying music again. And the credit debt is gone!
I have used hearing aids in the past and have not liked their performance or fit. The iHEAR Max so far is the best performing hearing aids I have used. Setting up and programming was a breeze. Hearing is wonderful. Love the fit.Many extras ie: programming , fit, battery changing fast and easy. Love my new aids!!
I have had these iHEAR Max hearing aids for almost a month now. Previously, I had tried several different brands of hearing aids ranging from $800/pr to $2000/pr. I can honestly say I have been more satisfied with the iHEAR Max hearing aids than any other brand I have tried. My next step up would have been to a $3000 pair of hearing aids and I don't expect that I would have gotten any more value than I have with these. The most important feature is being able to program the hearing aids. I am a computer tech and have vast amounts of computer experience. None of that matters. The software is easy to install, the programming cable is easy to connect, and the program is easy to run. The thing that makes it all worth while is being able to answer the programming questions for yourself. And being able to re-program. I have done this many times. The more I go through the programming, the better the hearing aids become. It is a good idea to make a log of all the settings you use so you can refer back to previous programs. I have been very happy with my iHEAR Max's and I look forward to enjoying them for a long time. I also can't wait to see what becomes available next from iHEAR Thanks, great job,
Before I ordered I was tested at Costco and their hearing aids were $2,700 for the ones they recommended it. I've been found out about this company I hear. You can do your own test but instead I paid an extra hundred dollars and sent them my test from Costco so when my hearing aids arrived they were already set up. I put them on and never look back. I understand it supposed to take a long time to adjust your hearing aids. However I had no adjustment needed with these I heard perfectly with no problems except the first two days hearing my own voice sounded funny. I Am 1000 percent satisfied.
My first hearing aids were Audibel Anthems in 2008 ($5500 for the pair). Around 2011 their problems increased and by 2013 they needed repair. They settled in at about 30% functionality and unrepairable now due to their age. We’ve recently relocated and I just can not afford Starkey or Audibel replacements. Even used units with one year warranties were thousands. My research brought me to iHear. The pair of iHear MAX have worked out perfectly for me with my severe loss. I purchased the factory adjustment to my ENT/audiologists charts I emailed to iHear The results were outstanding. Weeks later I tried the software at home. The process is simple but on track to adjusting the iHear MAX units to the basic four bands important to the human hearing range. My workplace at times is noisy and I find the noise cancellation setting works well making voices clear. Though affordable, THESE ARE HIGH QUALITY hearing instruments, (like Phonak, Resound etc) designed, manufactured and supported by professionals in the audiology field. This is the way to help many people with their hearing aid needs … no extreme price markups at sale, no appointments over and over for fittings and adjustments, no audiologists with sales pitches…..just a great affordable product and terrific on line support. North2SouthCrafts.com (co-owner)
Things are going great with my hew iHear BTE hearing aids. I avoided going the traditional route for hearing aids for years because of the outrageous prices charged. I recently responded to a "free" hearing aid trial. I was quoted $200 to $2000 if I chose to keep the aids after the 30 day trial. when it was all said and done, the final bill would have been over $7500..... no way. I left without the "free" aids. I found iHear after doing some research on the internet. The iHear hearing test results were very similar to what the audiologist showed me. I ordered a pair of iHear Max, BTE (behind the ear) aids and have experiences a profound improvement in my hearing. My work takes me in and out of noisy shops, the aids never seem to amplify the sounds I don't want, but they do make conversation much better. I've used the on-line support several times to better understand the "tuning". I found that the support was exceptional, and the units are now properly tuned to my needs. The 4 profiles that are available at the touch of a button come in handy in the different situations I encounter. Overall, I'm very impressed with the product, the pricing, and the support.
I'm am thrilled with my hearing aids. A huge part of my job is to support Alarm System dealer's technicians over the phone. The ability to hear the technicians is key to helping them resolve their support issues. With my hearing aids I will be able to meet the call volume we get on a daily basis. The better I hear the faster I can provide the technical support I was hired to do. My hearing aids are a game changer and I thank God I have have them to support field technicians, and to communicate well with my fellow employees more so than before. At home I don't need to blast the television on the chance I'll here what is being said. Now I can hear the audio and I don't need to rewind to listen to what was said nor do I need subtitles at the bottom of the television to read what was said on a program. Yesterday I was listening to music and I was listening to a familiar song. I was shocked to hear the additional instruments that previously I hadn't heard before. Hearing good is great!
Terri Rathbun Apr 27, 7:03 PM PDT I am very excited about the performance of my iHear Max hearing aids. After doing extensive research online and reading about the research and development of this product, I decided to try them before spending more money on another product. I also ordered the test kit, which was easy to use and accurate. I programmed the hearing aids and was thrilled with the results. I have moderate hearing loss in both ears and with the help of iTuner, was able to program my hearing aids in both ears to be both very clear and comfortable with no feedback at all. Because I how about all of the software loaded on my computer, I was able to redo any slight variations needed. I would recommend anyone with hearing loss to first check out iHear Max before making any final decisions. Terri Rathbun
First of all, these hearing aids are a tremendous value. Great product for not a lot of money! And the best part is that you customize them to your individual hearing needs! And you do it yourself at home! No need to set appointments with your audiologist and wait and spend time and money running back and forth. Just plug into your computer and adjust them. And it's simple! I dare say nearly anyone can do it. If you get them set and you discover you are having trouble with hearing soft male voices, just plug them in and readjust. Female voices sound tinny? Plug in and readjust. So simple! Another thing is these feature 4 sound profiles. Normal, volume down, clear voice, and volume up. Awesome! They also do a fantastic job at suppressing loud noises! Overall, I think you would be hard pressed to find a better hear aid for a comparable price. And a final note on the customer service of this company. Top notch! If you have any issue at all, they are right there wanting to help to resolve the issue. And they see the problem through to the end. They don't give up until you are satisfied! If it takes 50 emails, they keep working to make you happy. Thank you iHear! Awesome product! Awesome customer service! Awesome company! Kudos!
Very comfortable, easy to use, and changing the batteries is quick and simple, which I fully appreciate at the age of 93 (my eyes aren't what they used to be, either). This product has significantly improved my quality of life and for that I am so grateful! I can hear 100% better than before - I endorse these wonderful new hearing aids wholeheartedly.
I hope that adjustments can be made to my imax hearing aids... I have had them for a few weeks, but so far, I am having problems understanding speech. I am working with the Ihear people, but the adjustments haven't worked for listening to speech better. I do hear more sounds, but for me, I want to hear conversations and TV dialog better. I am trying things and need to decide about returning them shortly.
When I used the iHear test kit and programed my iHear HD hearing aids I noticed a world of difference in my hearing. Now I am sure I have the best possible hearing aids that one can possibly wish for. Now it is my wife that constatly wants to turn the TV volume up noyt me. What a switch!!
Got a pair of iHearMAX's recently (in addition to a pair of the iHearHD's I got three weeks ago). Gut level reaction? Way to Go iHear Medical! Brilliant hearing aids at a fair price - finally. My experiences from tonight's programming session. Ran through the iHearTUNER to program my pair of iHearMAX's - I can hear my kids (both girls) better than ever. I normally can't understand much of what my wife says, yet with MAX's on, I can hear her just fine even with her TV program blasting in the same room. As a matter of fact, she is yelling at the kids right now (in a good way), I have my own music going strong on my computer, and I understand everyone - this is what I call speech in noise :-) performance. Seriously, they sound great and I'm loving the way music sounds with them. The next test will be at the mall with my cell phone. I'm a 10-year wearer of Phonak's best hearing aids (think $5,998 a pair) - Both models of iHear Medical hearing aids are strong contenders against the Phonak's but for $299 each vs. $2,999 each (at the local dispenser) for the Phonak's. Yes, that's a $2,700 dollar savings for a single hearing aid or $5,400 for a pair! I've been waiting for a product like iHearmedical.com's offering for 7 years and I'd say it was well worth the wait. I was at Costco's the other day looking over their offering; a selection of good looking hearing aids, but with lowest price model - a Bernafon - at $499.99 each or $300.99 more than iHear Medical's hearing aids. For Costco's Phonak offering, prices ranged from $1,299.99 to $1,399.99. I can say as a hearing aid wearer the hyper expense of their hearing aids is in their profit margins, overhead expenses of full-time dispensers/audiologists, huge costs of sound booths, otoscopes, super expensive audiometers and other ancillary items - NOT in better sound quality or performance in noise. I'll let others pay 4.6 times the cost of my pair of iHearMAX's at their dispenser- iHearmedical.com can have my money for a great hearing aid that doesn't require a small business loan. I love the fact that I programmed the iHearMAXs, then felt the need to make an adjustment and did just that - I didn't have to make an appointment with a dispenser or audiologist for next week - I made the adjustment I needed based on what I wanted to hear more of. I am impressed with the surprisingly simple FDA-cleared screening program methodology. Follow the instructions and blamo, you've done it yourself and saved a small fortune. As they say, let the buyer beware. I will be following ihearmedical.com from now on and wearing their hearing aids. Dave R.
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