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Phonak Audéo Marvel Hearing Aids

Models, Reviews, Prices, Videos, and More

84% score based on 14 reviews

About Audéo M

Phonak knocked it out of the park with Marvel. The hearing aid delivers every single one of the blockbuster features consumers have come to expect, with some noteworthy industry-firsts:

  • Stereo Bluetooth streaming - Streaming from iPhone, iPad, MacOS, Android, Windows, and any other Bluetooth-enabled audio device.
  • Hands-free calling in stereo - True hands-free calling from Bluetooth-enabled phones and VOIP services like Skype.
  • TV Streaming - Marvel can stream directly from Bluetooth-enabled TVs, and can also stream from the Phonak TV Connector accessory.
  • Rechargeability - Marvel promises a full day of hearing aid use from a single charge.
  • At-home adjustments - Marvel hearing aids can be adjusted remotely by your hearing expert.
  • Moisture protection - As with most Phonak hearing aids these days, Marvel hearing aids have a high IP68 rating.
  • RogerDirect - For the first time, users will be able to stream Roger directly to their hearing aids.
  • Phonak hearing aid technology - Phonak has a great reputation for helping users hear better in background noise.

For more check out my full review of the Bluetooth-enabled Marvel hearing aid.

Audéo M Models

Phonak Audéo™ Marvel R

Professionally-fitted hearing aid

Phonak AudéoTM Marvel R

9 reviews

Release Date: 16 October 2018

The Phonak Audéo Marvel R has a dedicated volume control, a push button (program control, volume control, and audio stream mix), water resistant coating, an ingress protection rating of IP68, rechargeable batteries, and is Android compatible.

  • Model: R
  • Style: Receiver In The Ear
  • Battery: Rechargeable
  • Hearing Loss: Mild, Moderate, and Severe
  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
  • Phone Compatibility:
Phonak Audéo™ Marvel RT

Professionally-fitted hearing aid

Phonak AudéoTM Marvel RT

3 reviews

Release Date: 16 October 2018

The Phonak Audéo Marvel RT has a telecoil, a dedicated volume control, a push button (program control, volume control, and audio stream mix), water resistant coating, an ingress protection rating of IP68, rechargeable batteries, and is Android compatible.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
  • Phone Compatibility:
Phonak Audéo™ Marvel 312

Professionally-fitted hearing aid

Phonak AudéoTM Marvel 312

1 review

Release Date: 16 October 2018

The Phonak Audéo Marvel 312 has a dedicated volume control, a push button (program control, volume control, and audio stream mix), water resistant coating, an ingress protection rating of IP68, uses size 312 hearing aid batteries, and is Android compatible.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
  • Phone Compatibility:
Phonak Audéo™ Marvel 312T

Professionally-fitted hearing aid

Phonak AudéoTM Marvel 312T

0 reviews

Release Date: 16 October 2018

The Phonak Audéo Marvel 312T has a telecoil, a dedicated volume control, a push button (program control, volume control, and audio stream mix), water resistant coating, an ingress protection rating of IP68, uses size 312 hearing aid batteries, and is Android compatible.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
  • Phone Compatibility:
Phonak Audéo™ Marvel 13T

Professionally-fitted hearing aid

Phonak AudéoTM Marvel 13T

1 review

Release Date: 16 October 2018

The Phonak Audéo Marvel 13T has a telecoil, a dedicated volume control, a push button (program control, volume control, and audio stream mix), water resistant coating, an ingress protection rating of IP68, uses size 13 hearing aid batteries, and is Android compatible.

  • Telecoil:
  • Push Button:
  • IP Rating: IP68
  • Phone Compatibility:
  • Phone Compatibility:

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Audéo M Model Comparison

Phonak Audéo Marvel R Phonak Audéo Marvel RT Phonak Audéo Marvel 312 Phonak Audéo Marvel 312T Phonak Audéo Marvel 13T
Phonak Audéo™ Marvel R Phonak Audéo™ Marvel RT Phonak Audéo™ Marvel 312 Phonak Audéo™ Marvel 312T Phonak Audéo™ Marvel 13T
Rating
85%

9 reviews

82%

3 reviews

92%

1 review

0%

0 reviews

72%

1 review

Android Compatibility
Bluetooth® Audio Protocol
  • Bluetooth® (A2DP)
Protocol
  • Bluetooth® (A2DP)
Protocol
  • Bluetooth® (A2DP)
Protocol
  • Bluetooth® (A2DP)
Protocol
  • Bluetooth® (A2DP)
Disposable Batteries Battery Size
312
Battery Size
312
Battery Size
13
Hands-Free Calling Protocol
  • Bluetooth® (HFP)
Protocol
  • Bluetooth® (HFP)
Protocol
  • Bluetooth® (HFP)
Protocol
  • Bluetooth® (HFP)
Protocol
  • Bluetooth® (HFP)
IP Rating (Liquid) 8 8 8 8 8
IP Rating (Solid) 6 6 6 6 6
Push Button Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Push Button Options
  • Program control
  • Volume Control
  • Audio Stream Mix
Rechargeable Batteries Battery Type
Lithium-ion
Battery Type
Lithium-ion
Telecoil
Volume Control
Water Resistant Coating
Downloads
Accessories

Model details listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Audéo M Technology Level Comparison

Phonak Audéo Marvel M30 Phonak Audéo Marvel M50 Phonak Audéo Marvel M70 Phonak Audéo Marvel M90
Price $ $$ $$$ $$$$
Rating
0%

0 reviews

0%

0 reviews

83%

2 reviews

84%

12 reviews

Adjustment Bands 8 12 16 20
Listening Programs
Maximum additional programs, in addition to AutoSense OS
3 3 3 3
AOV
auto Acclimatization
AutoSense OS
DuoPhone
EasyPhone
EchoBlock
Environmental Balance
NoiseBlock
QuickSync
Real Ear Sound
SNR-Boost
SoundRecover2
SoundRelax
Tinnitus Balance
UltraZoom
UltraZoom Level
Essential Standard Advanced Premium
User Preference Tuning
WhistleBlock
WindBlock

Technology specifications listed above may be incomplete or inaccurate. For full specifications please refer to product specifications published by the original equipment manufacturer. To suggest a correction to the details listed, please email info@hearingtracker.com.

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Audéo M Accessories

Charger Case Combi

Charger Case Combi

Functions

  • Battery Charger
  • Hearing Aid Dryer

Mini Charger Case

Mini Charger Case

Functions

  • Battery Charger

Phonak Power Pack

Phonak Power Pack

Functions

  • Power Pack

RogerDirect™

TV Connector with AirStream™

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Audéo M Videos

Phonak Audeo M (Marvel) Bluetooth Hearing Aid Review | Made for Android & iPhone
Audéo M Video

Phonak Audeo M (Marvel) Bluetooth Hearing Aid Review | Made for Android & iPhone

16 October 2018

Audeo M (Marvel) Bluetooth Hearing Aid Review | Made for Android & iPhone. Dr. Cliff Olson, Audiologist and founder of Applied Hearing Solutions...

Phonak Discusses Marvel Hearing Aids Live at AuDacity 2018
Audéo M Video

Phonak Discusses Marvel Hearing Aids Live at AuDacity 2018

23 October 2018

Dr Cliff Olson discusses Phonak's new Marvel hearing aids at AuDacity 2018.

Marvel by Phonak – A multifunctional hearing aid that will make you fall in love at first sound!
Audéo M Video

Marvel by Phonak – A multifunctional hearing aid that will make you fall in love at first sound!

16 October 2018

Are you looking for clear, rich sound, universal connectivity and multifunctionality, all in one? Check Marvel hearing aids by Phonak and fall in...

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Audéo M Reviews

Hearing aid reviews are fundamentally different from reviews for most other consumer electronic products. The reason is because individual factors, like degree of hearing loss, have a profound effect one's success and overall satisfaction with the product. When purchasing a hearing aid, you'll need to consider more than just your hearing outcome. Hearing aids are manufactured with varying levels of quality; some hearing aids are extremely durable, while others suffer frequent breakage. Battery life also varies between models, and manufacturer predictions of battery life are often optimistic. By collecting feedback from consumers, we can get a better idea of real world product durability and battery life... Continue reading

Overall Ratings

Hearing Tracker uses a ten-question survey to assess consumer feedback on hearing aids. The percentage bars below reflect the average ratings provided per question, averaged across all hearing aids belonging to this family of devices.
Note: Original answers provided in star rating format.

Benefit in Quiet
Benefit in Noise
Benefit on the Phone
Clear and Natural
Music Improvement
Physical Comfort
Reliability
Feedback
Hearing Improvement
Value
Rocket S.
Rocket S. 24 January 2019

These aids were ordered with custom shells and perform as expected as far as receivers are concerned. These are rechargeable units, hence the one day battery life. I had Phonak Audeo Vs previously and will probably always be a Phonak fan since that set (they lasted over nine years with only one service repair by way of one receiver replacement for one side). Here's my hearing diary for reference when I go back to the audiologist: 1/18/2019 - Right off the bat, everything sound more crisp and less muddled - I feel more motivated to enunciate better (I can hear myself better?) - These aids feel like they have less occlusion (might be the smaller receivers and/or the technology works better to filter that "feel" out through the way the sound is transmitted. - Drove home with the windows opened. Noticed I could distinctively hear the blowers running at the carwash while waiting for the light next to it to change. - These aids switch seamlessly between normal hearing and Bluetooth. The problem with this is if I'm talking to somebody and I receive a call or my phone chimes, or whatever, the aids auto-switch over and then I can't hear the person I'm talking to (face to face). - The sound processing limits the volume of loud noises. As in, it recognizes that a noise is (too) loud and doesn't just automatically pass it through with amplification. Pretty neat… - Held phone conversation (through BT) with wife and the call quality was excellent. 1/19/2019 - Streaming music was freeing without a neckloop. - Streaming resolution sounded fantastic. - Heard instruments in songs that I've never heard before. Streaming music while running loud equipment worked great (vacuum/power sander) at blocking out the loud noises. - Need to ask about a possible noise cancelling setting (program) next time I'm at the audi. 1/20/2019 - Did more house work and wondered if these aids had a noise cancelling program/option. - Could hear one our cats breathing in more detail. - Moved cars around and noticed my car's engine is noisier. - Drove wife's car and could hear the engine in more detail. Could also hear more wind noise. - Noticed that aids switch over to BT streaming whenever my phone makes any noise. Sat in airport bar and feel less overwhelmed by background noise. Although I feel I may be missing important interactions/situational awareness. Will need to pay attention to this. - I feel like I can listen in on other conversations if I want to. - I find that I'm talking quieter now, since I don't hear all of the noise - While walking through airport, next to my wife, I noticed I had to turn my head towards my wife while she is talking to me, as I couldn't hear her while looking straight ahead. 1/21/2019 - I can connect through my phone for the remote app, but lost media streaming capabilities. I've tried all manner of booting/rebooting and shutting off and on. - Missing my old aids when I'm out in the open. I prefer hearing all of the noises. I feel like the world is a louder place and the aids are filtering it out for me. This could be good/bad. 1/22/2019 - Figured out the sequence for resyncing the BT between the aids and my phone (ZTE Axon 7). ○ 1st - go to Settings -> Bluetooth -> See if "R-Phonak hearing aid" is listed with a telephone headset (headphones with microphone) icon next to it. If it says connected, you should be all set. If not, click on it in an attempt to reconnect. ○ If the connection fails, reboot the right aid and as the aid is coming back up, try and reconnect again. If this works, you're all set. If not, forget all BT connections related to hearing aids that are listed. ○ Reboot the right aid again, when it comes back online, attempt to reconnect through the phone. That's it! After the above, you may need to forget/reconnect through the remote app again as well. 1/23/2019 - Figured out that phone can't be connected to aids and car stereo at the same time (through BT). - Need to manually connect BT to the car stereo through the phone and then back to the hearing aids again once you're out of the car. There is no auto connecting/switching between the two.

Member
Member 23 January 2019

Fitted 26Dec2018. So far everything is excellent and better than expected. I will update my audiogram after I get a printout at my next audiology appointment.

Member
Member 21 January 2019

This is review is based on my experience of trials I wore for over one week. I choose not to keep the rechargeables and go to the 312 version of the Audeo Marvels due to odd issues in which the left aid would drain drastically faster than the right. We don't know if this was to do with the fact that they were trials, but I had other concerns. One was the general connectivity issues; I am young 38 and I the whole point of dropping the EXTRAORDINARY amount of money on these is for the streaming capabilities to Android. Unfortunately, they would not always connect easily and when they did the battery would drain fast lasting approximately 12-14 hours max if I used the Bluetooth for 30 minutes to 2 hours straight. After switching to the 312 (battery Audeo M's) they connect immediately! Another drawback is the size of the rechargeables; folks new to hearing aids should be made aware that rechargeables tend to be larger. Of course, every ear is different and mine just doesn't have all that much space. This resulted in feedback when I would wear OTE (over-the-ear) headphones; this has been resolved with the 312's. The hearing clarity is phenomenal, and the app is great although nowhere near as good as robust as ReSound's, but it is smart. I have also noticed in quite a slight improvement to my tinnitus, which is always a plus.

Member
Member (verified) 19 January 2019

Great devices- I only hope that the batteries will not become an issue in the future. I do A LOT of listening to podcasts/streaming video/music during the day while working. I have noticed after wearing the aids all day and using streaming during work they will be dead by bedtime. Not always an issue, but I have found that after a long day there isn't enough battery left to watch the 11:00 o'clock news before bed. Offering an extended life battery as an option would be super. Otherwise, I can't be happier with the aids!

Member
Member 19 January 2019

That's about what I expected from them in terms of battery life.  The battery will gradually degrade over time, but you should be able to find ways of dealing with it too.  Lower volume should help, and perhaps switching them off for charging while using another device (headset, etc.) during periods when all you want to do is listen to podcasts.

I expect to receive mine next week.  They are en-route to my audi.  I do have two pair of BOSE HEARPHONES which I currently use as hearing aids AND for streaming.  Each pair gives me about 5-6 hours.  The Bose are only $500 each, but have been my "Go-To" aids for the last two years.  They are fantastic!  So I am planning on wearing the Phonak when out and about, and the Bose when just home with my wife or watching TV or listening to podcasts.

I hope that my comment will help you.  I have Starkey Halo aids, but the streaming on them is TERRIBLE, so I decided to upgrade to the Phonak, and switch over to the Bose just at home and when charging the Phonak's.  The Bose are powerful hearing aids, and you can tailor the sound to suit what you like.  For podcasts, music or TV, they are truly outstanding.

Daali S.
Daali S. 17 January 2019

New to hearing aids, so this is a curve for me. Phone calls and streaming music are great! In conference rooms and on speaker phones, I no longer need my own translator

Member
Member 17 January 2019
Good to hear!  I've had mine on order, but they won't be here until next week.  I've been reading the posts here to see how other real users were making out with them.  Yes, people really read what's posted here.  :D  
Member
Member 10 January 2019

My complaint is that my ears produce moisture and I have to take my aids out of my ears and dry out my ear the best I can and then put the hearing aids back in, and that varies from time to time as to how often I have to do it. I have the phonack brand and one thing I really don't like is whenever I get a text message it says good news audio and then it goes through a series of beeps and if you are having a conversation with someone you can't hear what they are saying,and if you are talking on a landline phone and if you move the phone ever so slightly it's does that good news audio and beeps and then the volume goes down and you can't hear or understand what the other person is trying to tell you.......that part really sucks My fault but my hearing aids are the phonack brand I'm not sure what model but I've had them about four years. Sorry I didn't realize that my review is for the hearing aids I have and not the ones that are showed in the article.

Member
Member 07 January 2019

I've had the Phonak M90 rechargeables for 3 weeks and very pleased. Upgraded from Q90 with Compilot, BUT I'm disappointed NOT to have announcing Caller ID when connected to my android Phone, which I had with the Compilot setup, I was told by my aud/guy that this is a Bluetooth issue that cannot be resolved! Anyone Know a work round?

Member
Member 06 January 2019 Replied to Member
Thanks for trying to help but 'Talking CallerID' (as referred to in your answer) was the App that worked for me with the Q90 and Compilot setup but will not work with the M90-R.  I would like to hear from users of the M series if they have managed to get any form of caller ID working.
Member
Member 06 January 2019 Replied to Member
The compilot has worked for me without any app. It's a setting the configuration. May be it's also a setting on the Marvel?
Member
Member 07 January 2019 Replied to Member
The setting you refer to is in the Compilot configuration, as the M90-R does not require or use a Compilot there is no way to configure these aids for callerID. Unless a Phonak M type user can prove me wrong!
Ian M.
Ian M. 31 December 2018

I’m a newbie to hearing aids. I’ve been wearing Phonak Audeo M70-R. RIC for one month. Before that I was trying out the Phonak Audeo B- 70 R for 2 months. My Audi switched me to the marvels at my request having seen the ads. I am very happy with the marvels as the sound quality improved, I got rid of the compilot, there is a better app for my iPhone, and the promise of better things to come. I have had problems with Bluetooth connections. If I want to connect to a Bluetooth speaker I haves to disconnect any other Bluetooth connection I am using. It is a nuisance in the Bluetooth car phone and I have had to disconnect my iPhone 8+ from the car system (Honda 2012). I have been following this issue in hearing tracker forum and the consensus it they will fix this problem in the near future. Looking forward to firmware upgrade in autum 2019 that will allow direct connection to Roger Direct. That is one of the only problems I have had difficulty in hearing in restaurants. The “speech in loud noise” doesn’t work for me. All in all I am a happy camper and in awe of the technology that has gone into these hearing aids.

Member
Member 20 December 2018

everything is great except for playing and practicing the acoustic guitar. I did not get the manual programs enabled on initial fitting and the autosense does not keep in music mode if there is talking. Practicing music is start/stop with online lessons and talking. the guitar sounds bad on the high notes. I'm hoping to get these resolved on the follow up appointment. I wish the Remote app would allow manual selection of the Autosense modes by default.

Ian M.
Ian M. 19 December 2018

These are my first hearing aids and I am still getting used to them. Both Bluetooth and rechargeable batteries are great. I can listen to the TV through the aids and my hearing of dialogue is greatly improved. I did try the audio B 70 R for 2 months but found the compilot a nusience. The sound is greatly improved with the marvel. The main problem unchanged is “speech in loud noise”. That should be the next improvement expected in autumn of 2019 in a firmware upgrade.

William N.
William N. 06 January 2019

I picked up my Audeo M90 312 from my audiologist 5 days ago, so this is an early set of comments on these new beauties! In mid-October I was in trial with the likable Audeo B90 312 HA's when the announcement came out that the M90 312 were coming out in 45 days. With the promise of a better AutoSense 3.0, B/T classic w/o neck device, works with iPhone and makes and takes phone calls and does text while on phone calls of the person that is calling, etc. Those were the features that grabbed my attention. Having worn them for 16 hours per day since I've received them, here are my thoughts so far. Overall, these hearing aids are smaller than my Widex Unique 440's that are being replaced and have more "curves" than the 440's. I have had no discomfort and they actually feel less noticeable than my 440's. I am using rubber tipped double vent domes that have a new shape. The audi fitted my left ear with the medium and my right ear with the small dome. After 3 days, I changed my left ear to small and the dull ache has gone away. The combination of domes and HA's have no observed feedback. The number of times that I have asked my wife to repeat what she has just said has reduced to zero. She if very pleased with the change in HA's. With regard to battery life of the 312's, while I was in trial of the B90's I was getting 5 days (16 hour days) with them. With the Marvel M90 312's I got 38 hours out of my new HA's using fresh 312 batteries. While using my new M90's I had my iPhone 7 Plus paired with the M90's every one of the 38 hours. The B/T classic had to be draining the batteries, but I wanted to see how that went. After putting my next new set of 312 batteries into the M90's I am being "stingy" with going to B/T mode and will see how long the batteries last while mostly in non-B/T mode. I did purchase a TV Connector D. This device will help your spouse more than it helps you! PERIOD!! The TV Connector D is linked to my optical output of my TV and is powered by ac plug. It provides B/T connectivity after being paired to the M90's. It does have an on/off switch on the top of the connector. The Phonak Remote on my iPhone offers slider control of the volume levels as does the top of the TV Connector D itself. The phone app offers much better control of the volume level for comfort and adjustment when the scenes have players that are whispering and then again when the "bombs" are going off and they are screaming. This is a very helpful device and I am now able to turn off closed caption and just enjoy the video product. Did I say my wife loves this?!?!? So do I! Now for my comments about the specific features: AutoSense 3.0; I really can't tell if this is an improvement over the AutoSense in the Phonak B90's. They sound about the same, but I haven't been in very challenging noisy environments too much yet. So this feature I can't comment on with real authority yet. I will say that their is something a bit odd about my right HA on both the M90 and the B90. While driving down the road in my Tacoma with the windows up and normal speeds, the right HA has an extra louder than actual environment level of "White Noise" generated. To combat this annoyance, I just bump the volume back 3 clicks and the bothersome noise is gone (actually not gone, but not heard). This does not happen with my left HA side. This has happened with both my Audeo B90's that I was in trial with and my new M90's. Any thoughts about this problem fellow users?? B/T Classic: I was able to pair the left HA M90 with the iPhone 7Plus (latest iOS) and my iHeart and iTunes was immediately available for my listening enjoyment. The sound quality was very good - like corded Apple earbuds. My next step was to connect to the TV Connector D for better TV aural experience. No problem there and the the experience was refreshing and enjoyable. There are a couple of things to remember when dealing with B/T. The Marvels can only connect with one B/T device at a time. Normal, pretty much. So you must remember to turn off the TV Connector D, if you have one, or it will keep you from connecting to your music on the iPhone, etc. I forgot about this initially and spent a half hour repeatedly pairing and "forgetting" devices until I remembered that I had the TV Connector on. Once I turned that off, everything was controllable. Phone calls via M90 and iPhone 7Plus (and iPhone X): Two days ago I upgraded from my iPhone 7Plus platform to the iPhone X device. Sweet new phone - I like it better! The reason that I mention them both is that I have had absolutely NO ISSUES WITH MAKING OR TAKING PHONE CALLS with either device. [Sorry for the shouting HA buddies!] Most of my calls have been while I was at home and the phone quality on my side was spectacular and into both ears. The person on the other end said it was excellent voice quality to them. On another occasion I was in the gym on the treadmill at an establishment that had other equipment running and fairly loud music in the background. My side was still good but the other side said that although it was understandable it my voice was muted some and low compared to the highs of the notes in the music that was playing. Next was trying out the phone with M90's while driving in the Tacoma. Again, both sides agreed that the voice quality was very good (I was using the mic pick ups on the M90's - FYI). For this feature to work you must have your B/T up and running on your iPhone - FYI. Phonak promises that the when taking a call that you can see the incoming callers written text on your iPhone: I haven't been able to demo this feature on my own. Not sure how to turn on this capability while on a phone call. Maybe someone out there can help me with this? One last thought: I still have to give these new HA's a hard test in really tough environments, but if they are similar or better than the B90's then they will help me while in a crowd - the bane of all HA users! Overall, glad that I got them and would consider the Phonak Marvel M90 312 a good value for the money. Remember to get the TV Connector D to vastly improve your TV viewing experience.... and your spouse's too!

Member
Member 06 January 2019

Hi William,

A very Big Thank You for taking the time to write a pretty thorough review of the Marvel M90s! I was at my hearing Aid specialist (sic SpecSavers...) this morning and asked for quotes on the 312 M90s... I also have a new 7+ in the post so your review fitted in with my planned setup perfectly! Good to know it will (hopefully!) be a good experience. Likewise with the TV Connector D - I'll look into this as it sounds like a very good accessory to obtain! My only remaining query is whether the rechargeable versions are worth considering if I am going to be streaming for a good few hours a day... That and whether the TV Connector can also be used with PCs etc to stream audeo from the PC while playing games / apps etc.

Wishing you all the Best with your Marvel M90's!

Susie

~~~~~

Member
Member 27 December 2018

Only my second day. My Audiologist told me she errs on the side of over amplification and I have had some issues with sharp noises like dishes clattering on granite counter or garbage compactor closing loudly. Also plastic bags (my wife eating tortilla chips out of the bag) are loud and noisy. I have turned down the initial setting from 0 to minus 3 or 4 using the remote as my Audiologist indicated I should do until my brain gets used to these higher pitched sounds. Will gradually increase the setting until I get back to neutral. Updated 12/27/18 after two weeks with these Marvel hearing aids. Went to a live concert and was very surprised how much better the music sounded. I am doing much better with loud sharp sounds and most of the time I'm in the full volume (zero) setting. AutoSense seems to do a good job of adjusting.

Dave M.
Dave M. 20 January 2019

I am experiencing a problem with the classic Bluetooth on an iPhone XS. Phonak is aware of the issue. It revolves around the mics on the ha’s not being on during a phone call.

Member
Member 14 December 2018

Same issue - Audeo M does NOT work with iphone XS.  There's no amount of configuring, re-pairing etc. that will work.  Phonak customer support completely ineffective.  Seamless Bluetooth headset calling is why I bought these and even though I think the Resound offers better noise control, I would stick with the Audeos but ONLY if the bluetooth calling works.  That's not the case unfortunately so I will be returning them.

Member
Member 21 December 2018 Replied to Member

They're working fine with my XS Max.  IOS 12.1.2. Make sure you have call routing set to Bluetooth headset under accessibility instead of automatic. Don't be too quick to return them.

Member
Member 22 December 2018 Replied to Member
Thank you!  I haven’t received mine yet, but your comment sent me to SETTINGS to make that change to call ROUTING.  I had noticed this problem with other Bluetooth devices.  I appreciate your taking the time to let us know.
Member
Member 28 December 2018 Replied to Member
On the Phonak site there is a Bluetooth section in which you can select your phone model and see if the app and phone streaming works.  The site acknowledges intermittent phone connectivity issue with 10XS (the same is true for other new iPhone models).  Changing the phone settings to bluetooth headset will not consistently fix the problem. 
Member
Member 28 December 2018
Same problem here. Phonak is blaming it on Apple. ☹️🙉
Member
Member 20 January 2019
Wondering if you guys got your microphones to work consistently on phone calls yet?  I haven't received my M-90's yet but expect to get them this week.  If you solved your problem, please post what the solution is.

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Discussion

Use the form below to leave a quick comment about the Phonak Audéo Marvel. Alternatively, consider providing more thorough feedback using our hearing aid review system. If you review your hearing aids using our review system, we'll send you a $5 promotional credit for use in our hearing aid battery shop as a special thank you. Review your hearing aids now.

Member
Member 07 December 2018

At my ear store I was fitted for the Audeo Marvel, M90.  The technician said that he could enable all the features on the "chip".  Or, after careful questioning, admitted he could delete features for the other three lower price points (without changing the product in my ear).

What?  Everyone gets the same product....the features in each price point are just enabled - or not with the click of the mouse!!!!!

The higher price point customers, then, are essentially subsidising the lower price point customers.   Nobody EVER MENTIONS THIS. Not the American way.

Abram Bailey
Abram Bailey 07 December 2018 Replied to Member
I was dumbfounded by this at first too, but believe it or not, the software features cost more in R&D than the hardware... AND, the software features are what differentiate the hearing aid models and brands from each other - more so than the hardware. So really, when you're purchasing a hearing aid, a big part of what you're buying is the sound processing software package. I'm not saying it's the best pricing model, but it has been the prevailing model for as long as I've been familiar with this industry.
Member
Member 14 December 2018 Replied to Abram Bailey

US based car manufacturer, Tesla, do the same with their Electric Cars, but it it made pretty clear to customers that this is how they do it. If you choose a feature or option with a new car purchase, it generally costs less that purchasing as an upgrade later. For example, Auto-Pilot hardware is built into all vehicles but it costs about $5,000 to enable this option which Tesla can do remotely through an over the air update once payment is made. I think that this business approach makes sense as it standardises the hardware to streamline production etc and user pays for the features if they want them. It would probably cost manufacturers more to have several different hardware options. You can also choose to upgrade later if you are unsure or cannot afford at time purchase.

I just bought the Phonak M90R's as my first hearing aid after trialling a few premium models from leading brands and after a week of use am happy with them. They work fine with iPhone X and new Phonak TV Connector. My only issue so far is that if I pair them using bluetooth with my Mac Book Pro, then I cannot get them to pair with my phone again unless I forget them in bluetooth set up and pair again. I then also need to do the same in the App to get it to communicate with the HA's.

Member
Member 04 January 2019
I'm 58 been using hearing aids for most of my adult life.  I continue to be amazed by new technologies.  I've had the Audeo M for less than a week and so far I am quite pleased.  My only problem is that I can only wear the left one at the moment because of an ear infection.
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