Norwood Hearing Center

I had an appointment at Norwood Hearing Center on May 24 based on recommendations on Next Door. Paul was very pleasant, cleaned my hearing aids and said he would get new batteries (I have rechargeable batteries) and would call me when they came in. I did not hear from him so I followed up after ten days and left a message; did not hear back and called again. This time I spoke with a woman not an answering machine. Almost three months later I have not heard a word. It is extraordinarily unprofessional to ghost a patient like this. If he did not want my business he should simply have said so.

Paul was so helpful with everything. He was extremely personable. The turn around time was amazing, 1 week. Paul explained everything thoroughly. The hearing aids are so comfortable and the sound is perfect. He said if I have any problems give him a call and come in. My overall experience was wonderful. I would recommend Norwood Hearing Center to anyone that needs a hearing test or hearing aids.

Mr. Barry was patient and professional while dealing with the repair of my hearing aid. A simple repair that should have taken a few minuets took way longer due to a design flaw. His persisted and with his skills and dealing with the manufatures phone represenitive he completed the repair. I feel others would not have done so with out getting very upset. Very greatful that I found him to do this repair.

My elderly mother's hearing aid receiver wire broke on Saturday. We were unable to fix it. She only has 10% hearing in one ear with the help of the hearing aid. Without it, she is completely deaf. We called the Norwood Hearing Center and spoke with a very welcoming Paul Barry, even though my mother did not purchase the hearing aid there. After explaining our predicament, he told us to come right over and he would be able to help us. He fixed the wire, put in a new battery and gave us a case to protect it. We were stunned by his great skill, kindness and professionalism. This was truly a world class service experience. I mentioned that we didn't live close and that we sincerely appreciated his help. He told me he felt good to be able to help someone out. I would give the Norwood Hearing Center 5 stars. The hearing aid worked better than ever. Paul is genuine and he cares about people. The Norwood Hearing Center is an asset to the Norwood community.

Paul Barry of Norwood Hearing Center was not only very friendly but extremely helpful and knowledgeable in fitting my hearing aids. He was able to adjust my hearing aids so they were comfortable and programmed correctly. Paul very simply explained the parts of the device and how to use the hearing aids most effectively. After so many years of discomfort, I am finally able to wear my hearing aids. I highly recommend this center.