Norwood Hearing Center

I had an appointment at Norwood Hearing Center on May 24 based on recommendations on Next Door. Paul was very pleasant, cleaned my hearing aids and said he would get new batteries (I have rechargeable batteries) and would call me when they came in. I did not hear from him so I followed up after ten days and left a message; did not hear back and called again. This time I spoke with a woman not an answering machine. Almost three months later I have not heard a word. It is extraordinarily unprofessional to ghost a patient like this. If he did not want my business he should simply have said so.

I have nothing but good things to say about Norwood Hearing Center. Paul Barry was professional and attentive. He did everything he promised and on time. I am from Rhode Island and he even went so far as to meet meet me half way to deliver my hearing aids. I fully intend to use Norwood in the future and would recommend them to friends and family.

My elderly mother's hearing aid receiver wire broke on Saturday. We were unable to fix it. She only has 10% hearing in one ear with the help of the hearing aid. Without it, she is completely deaf. We called the Norwood Hearing Center and spoke with a very welcoming Paul Barry, even though my mother did not purchase the hearing aid there. After explaining our predicament, he told us to come right over and he would be able to help us. He fixed the wire, put in a new battery and gave us a case to protect it. We were stunned by his great skill, kindness and professionalism. This was truly a world class service experience. I mentioned that we didn't live close and that we sincerely appreciated his help. He told me he felt good to be able to help someone out. I would give the Norwood Hearing Center 5 stars. The hearing aid worked better than ever. Paul is genuine and he cares about people. The Norwood Hearing Center is an asset to the Norwood community.

I have needed a hearing aids for years, but fought the thought. At my families behest, four years ago I tried out some hearing aids from a firm in Boston. While my hearing improved I was uncomfortable with a constant noise and when I tried to get them adjusted the firm was difficult to deal with. I exercised my right to return them and moved on. I lived with the hearing loss another two years until a friend told me to consult Paul Barry at Norwood Hearing Center. My experience there what’s the complete opposite of my previous. Paul fitted me with hearing aids that matched my lifestyle and hearing loss, while explaining each and every thing he was doing along the path. I’ve had situations where adjustments were required, and they were done so in an expeditious manner when they could be, or Paul provided me with loaners programmed as my own while mine were being repaired. At no point did I feel pressured in any way and it was apparent to me that not only does Mr. Barry have a keen understanding of how to match you with the right solution, your satisfaction and experience with the hearing aids are his primary concern. Highly recommended.

Paul Barry of Norwood Hearing Center was not only very friendly but extremely helpful and knowledgeable in fitting my hearing aids. He was able to adjust my hearing aids so they were comfortable and programmed correctly. Paul very simply explained the parts of the device and how to use the hearing aids most effectively. After so many years of discomfort, I am finally able to wear my hearing aids. I highly recommend this center.