Is Starkey going to go out of business? My doctor recommended Starkey aids to me, but I'm worried after reading about the fraud lawsuit.

Professional Member

Professional Member

23 November 2016 - 1.62K Views

The fraud case is brought by Starkey against former employees of the company who are charged with stealing $20 Million from the company. After recent trips to Starkey as well as other manufacturers it does not appear that Starkey is in any trouble financially. Their products have been consistently on par with other major manufacturers investing heavily in R&D. We can appreciate an aware consumer looking for good information.

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Steve Romeo

Professional Member

22 November 2016 - 1.68K Views

Starkey is not in any danger. Their business is booming, with sales this year higher than they have ever been. The lawsuit alleges embezzlement by former employees and has no bearing on Starkey's current business or financial health. The alleged embezzlement happened in the past.

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Patricia Morrow

Hearing Aid Practitioner in Edmonton

22 November 2016 - 1.69K Views

As far as I know Starkey is not going out of business, this company is active in Canada. You can contact the company directly at 800-387-9353. This is the Canadian Starkey contact phone number. If that number doesn't work, you will have to find the number for US Starkey. 


Patricia Morrow, HIS, Melody Hearing Clinic. 

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C. Scott Mills, AuD

Doctor of Audiology in Clemmons

22 November 2016 - 1.72K Views

Starkey products and technologies are likely to be around a long time. It's a company with somewhere above $500 million in annual reveneues so it's unlikely they are going anywhere for any reason. As the only independently owned manufacturer among those who sell worldwide,  they may one day be bought by another manufacturer who wants a strong American presence.  

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Julie Norin, AuD

Doctor of Audiology in Baltimore

22 November 2016 - 1.72K Views

The fraud case and subsequent indictments are against former employees and not Starkey. The company itself has a wonderful reputation in the industry and does not appear to be suffering any losses due to the misdealings of the former employees. That said, there are many other manufacturers on the market that are equally reputable and reliable. I would find out why Starkey is being recommended, investigate the other manufacturers on the market with similar features, and consider those if you have misgivings about going with Starkey products.

Good luck with your decision making!

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Charles Darby PhD, MA, BC-HIS, BC-HIS

Hearing Healthcare Provider in Little Rock

22 November 2016 - 1.73K Views

The fraud case is brought by Starkey against former employees of the company who are charged with stealing $20 Million from the company.  After meeting Mr. Austin (Starkey's founder) on several occasions, I find his kindness and generosity very genuine and am appalled that anyone would attempt  to steal from him.  As far as the company going out of business ... I would doubt that is even remotely possible. In fact, I assume others will feel as I do about Starkey and Mr. Austin and bring even stronger support for the company and its outstanding products.  You should have no concern about purchasing the Starkey brand of products and am certain you can expect top tier support for your products for many years to come. 

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Dale Thorstad

Professional Member

22 November 2016 - 1.74K Views

Former employees have been indicted, but the company itself is not under investigation.  Sales in 2016 are up, business is proceeding as usual, their new product pipeline is healthy, so there's no reason to think that Starkey will not be a strong player going forward.

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John W D
John W D 04 November 2018

Born 1933, on a black land farm near Penelope Texas, raised by deaf grandparents.  I have been an avid advocate to the deaf, blind and hard of hearing my entire life.

I was a Texas State Licensed Hearing Aid Business owner and dispenser from 1970 through 2018.  Age and health issues forced me to retire from a business that I loved dearly.  I dispensed primarily Starkey Hearing Aids.  The products and service was phenomenal.  I truly miss my hearing aid friends.

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