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Your Input Is Needed! Assistive Communication Technology Use Being Assessed in National Survey

New survey documents and quantifies the experiences and preferences of consumers in their use of a variety of different aural and visual assistive technologies.


Various hearing technologies can assist people with hearing impairment when listening in movie theaters, places of worship, lecture halls, and other venues. A national survey running this month seeks to gain input about how these technologies can be put to greater use.

Millions of people use assistive communication technologies—and millions more could but don’t.

To find out why, through a 30-question consumer survey, the Committee for Communication Access in America  (CCAA) is documenting and quantifying the experiences and preferences of consumers in their use of a variety of different aural and visual assistive technologies used in large public venues like theatres, places of worship, convention halls, and others. Hearing and understanding the spoken word in these settings can be problematic—even when wearing hearing aids—for those with a hearing disability, denying them the opportunity to fully experience and be a part of the proceedings.

Collecting and reporting on the differences in the use of the various assistive technologies available in such settings by age, degree of hearing loss, type of technology, and other factors, will provide valuable information. Established and new hearing device manufacturers, hearing care professionals, architects, providers of aural rehab, and other services to the hard of hearing, and the public, will benefit from the survey’s findings. Those will be made available for review or to download at the Committee’s website when fully compiled and analyzed.

Take the Survey!

US-based hearing aid and cochlear or bone implant users, as well as hard-of-hearing people who have no such devices, are invited to participate in the survey.


The survey contains 30 questions and should take about 10-12 minutes to complete. It runs from September 11 through September 30.

Survey analysis

The Committee has retained the services of the Frost Center for Data and Research at Hope College in, Holland, Mich, for help with the survey design and then for provision of the data collection, its analysis, and the writing of a report of the survey findings. The professional staff of the Center hold graduate credentials in the social sciences and provide an extensive breadth of data and research experience, knowledge, and skills.

As social animals—as people who need people—hearing is vital to our emotional and cognitive health. Thankfully, today’s hearing technologies can enable those of us with this great invisible disability to escape the deafness that caused Beethoven to lament living ‘like an exile’ and experiencing social encounters with ‘a hot terror.’”

Professor, educator, and author David Myers (CCAA Member)

About the Committee for Communication Access in America (CCAA)

The CCAA is an ad hoc committee of nationally known advocates for people with hearing loss who have come together to gather and then share information on the use of assistive communication technology. The members of the committee are:

  •  Dr. Abram Bailey – Audiologist and founder of Hearing Tracker. Co-founder of HearAdvisor, a testing and results reporting lab for hearing aids
  •  Blake Cadwell - Hard of hearing founder and CEO of Soundly, an online marketplace that streamlines searching for and comparing hearing products.
  •  Dr. Carol Clifford - Nationally renowned speaker in the Hearing Industries. Now in private practice after service as university audiology clinic director, and as education and training director for ReSound.
  • Shari Eberts - Writer, author, advocate and founder of the Living with Hearing Loss blog. Executive producer of the We Hear You award-winning documentary film.
  • Stephen O. Frazier, Founder and Chair - Former Publicity Director at Columbia Artists Management in NY. Freelance writer and longtime advocate for hard of hearing as a hearing loss support specialist.
  • Dr. Kevin Liebe - President and CEO of Hearing Health & Technology Matters (HHTM). Practicing clinician with experience including hospital and ENT settings, and trainer for major manufacturer.
  • Dr. David Myers - Professor of psychology, internationally known author, founder of Former member of the Advisory Council of the National Institute on Deafness and Other Communications Disorders.
  • Dr. Juliette Sterkens- Audiologist, founder of Loop Wisconsin, author and national hearing loop advocate for the Hearing Loss Association of America.

Hearing Tracker has not reviewed the above statements for accuracy. Any views and opinions expressed in this press release are those of the author(s). No one at Hearing Tracker, in any way whatsoever, can be held responsible for your use of the information contained in or linked from this press release.