Indiana Veterans Benefit From New Service to Dry Hearing Aids

Indianapolis, IN, August 3, 2020 — Redux and the Indiana Veterans Home (IVH), located in West Lafayette, have completed a first-of-its-kind pilot program to improve the performance of veterans’ hearing devices and decrease the amount of time veterans are without their aids due to repair. Hearing injury is the top service-related medical issue for veterans and as such, many veterans wear hearing devices. When veterans send their hearing devices to be dried or repaired, it can take 25 to 30 days before they are returned. With the new service offered to residents of the IVH, their wait time for better-working hearing aids was reduced from a few weeks to just a few minutes.

“Many veterans rely heavily on their hearing aids and any amount of moisture in the aid can make communication extremely difficult,” said Dennis Wimer, director of the Indiana Department of Veterans Affairs (IDVA). “Veterans who have trouble communicating can feel disconnected, isolated and even depressed. Because of this, the staff at the IDVA and the IVA were excited to see the how the residents would benefit from the new service provided by Redux.”

With the push of a button, the Redux system completely dries hearing devices in approximately 15 minutes. Redux’s patented technology creates a vacuum to lower the evaporation point of water and remove moisture quickly, completely and at a safe temperature for the device. Redux verifies its effectiveness by reporting to the user the amount of moisture being removed in real time.

The IVH received the Redux drying system to use for nearly two months. In every instance, the veteran whose device was dried reported an improvement in their ability to hear more clearly.

“We were very pleased with the service we were able to provide the veterans and the outcome was commensurate with other studies we’ve done,” said Reuben Zielinski, Redux president and co-founder. “Our drying system has been used by hearing care professionals across the country and all have reported moisture removal. By improving the performance of veterans’ hearing aids, we’re improving the quality of life for men and women who fought for our country.”

“The speed at which the system dried the hearing aids, coupled with the results, provided a tremendous benefit to the residents at the IVH,” said Wimer. “Our veterans have made great sacrifices for our country, and many of them face hearing issues as a result. We are pleased to offer this new technology as a viable option to our veterans.”

Redux is now exploring opportunities to take its drying services to other veterans in the state. The IVH did not fund the pilot program. All time and resources were donated by Redux. Click here to learn more about Redux’s drying system.

About Redux

Redux has over 30 issued U.S. and international patents and uses this patented drying process to remove moisture from hearing instruments and electronics. Since 2013, Redux has been saving phones, cameras, tablets and other consumer devices. More than 2 million customers have subscribed to Redux’s drying services at over 2,000 wireless communication retailers. Now this innovative technology is changing the lives of the millions of individuals who depend on hearing instruments to improve their lives. The Redux dryer safely and quickly removes all moisture from hearing aids, extending their life and keeping their users in the conversation. To learn more about Redux and its drying technology, visit www.redux.com.