Expert Answers from Hearing Healthcare Providers

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Is it possible to upgrade my current hearing aid without purchasing a new device? I wear Phonak.

Scot frink

Christopher S. Frink, MS

Audiologist in Salem

14 November 2016 - 1998 Views

Currently, the only company offering technology that can be upgraded is Unitron, a sister company to Phonak (both are owned by Sonova) which has technology that parallels them for the most part (about 95% of Phonak technology is available in Unitron products, and vice versa).  Other companies may offer upgradeable technology in the future, particularly if Unitron is successful with this program, which has been out for approximately three years.The advancetage to the consumer of upgradeable technology is that they aren't stuck with the technology that... Read more

What's the difference between the Phonak Brio and the Brio 2?

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Julie Norin, AuD

Doctor of Audiology in Baltimore

01 November 2016 - 10216 Views

The Phonak Brio and Brio 2 are products that are specially made for and only sold at Costco warehouses. I only work with the main Phonak products that are available to audiologists market-wide, so I am not all that familiar with the specifics of the Brio/Brio 2 products; However, I do know that they are not the exact same product as the current Phonak V-platform products, and do not have the same exact features as the regular line sold market-wide by myself and other audiologists in clinics, medical practices, and private hearing practices.  Costco... Read more

Is Phonak Audeo V a significant upgrade to Audeo Q ?

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Alexandra Tarvin, AuD

Doctor of Audiology in Easley

26 July 2016 - 1055 Views

In addition to quicker processing and bandwidth which leads to brighter sound quality and understanding in a non-distored inner ear, the Venture line of Phonak devices has better understanding in noise. This includes car noise and background noise. All of the features available in the device does depend on the tier/level of device that an individual chooses, however. The higher the level of technology (90 and 70 levels) will perform better in noise than the 50 and 30 levels. The perceived improvement or significance in the upgrade is going to be... Read more

I have a Phonak cross-over pair--one ear is deaf and the aid in that ear transmits over to the good ear. Are similar products available for the Audeo B-R?

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Rebecca Jahed, AuD

Clinical Audiologist in Prince Frederick

13 April 2017 - 497 Views

At this point, there is not an option for a rechargeable CROS/BICROS with the Phonak Belong series.  I check every so often when I call Phonak because it would be an amazing option to offer those with an un-aidable ear.  This information that I have been given is that the battery voltage is not compatible with the requirements necessary when streaming with the CROS/BICROS system at this time.  The Belong series does have a CROS option (CROS-B) but it is not with the rechargeable battery. 

Is Phonak Audeo B a significant upgrade to Audeo V?

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Raji Parangad, MAud

Hearing Healthcare Provider in Wellington Point

29 October 2016 - 1644 Views

Audeo B has faster processing time and teh main difference would be the introduction of rechargable hearing aids in certain models. 

Are LiNX2 ITE hearing aids more susceptible to moisture than Phonak Virto hearing aids?

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Rachel Magann Faivre, AuD

Doctor of Audiology in Oklahoma City

17 May 2016 - 1633 Views

Custom hearing device products do not have IP (Ingress Protection) ratings, only behind-the-ear devices do. For moisture, the highest score a product can receive is an 8, which means it is waterproof. Custom devices between ReSound or Phonak are likely to be similar, with a rating of 7, which means it can be submersed in water for up to 30 min and still work. Because the battery door is not sealed, the custom device cannot be waterproof. If your custom device is submerged in water, it will likely be functional, but you'll want to be sure to throw out... Read more

Does Phonak make a hearing aid with Bluetooth, telecoil, and rechargeable batteries?

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Abram Bailey, AuD

Doctor of Audiology, Hearing Tracker Founder

19 August 2016 - 4273 Views

We recently added the Phonak Audéo B-R to our hearing aid review database. We're excited to see what customers will report, especially with regard to real world battery life. The B-R does not have a telecoil, and to my knowledge it is not directly compatible with smarphones like the iPhone. The B-R is compatible with the Phonak ComPilot II, ComPilot Air II, and EasyCall, which can help you to connect your devices to 3rd party Bluetooth devices (like your iPhone). 

Are there any differences between normal Phonak hearing aids and the Phonak hearing aids sold at Costco, in terms of quality and performance?

Asieh hariran

Asieh Haririan, BSc

Hearing Healthcare Provider in North Vancouver

20 May 2016 - 23572 Views

Audeo uses a newer chip built and introduced to the market at the beginning of 2015, whereas Brio uses an older chip built in 2012. A few benefits of the newer chip in Audeo 90 are: Automatic Auto sense, comfort in car, comfort in echo, and good quality of music.

Is Phonak's Sound Recover 2 much better than the original Sound Recover? I am considering upgrading but I am not convinced. Have your patients seen an improvement in their hearing with the new version?

Scot frink

Christopher S. Frink, MS

Audiologist in Salem

14 November 2016 - 1338 Views

Our clinic is actually conducting a longitudinal study on this to verify the improvement of SoundRecover2 over SoundRecover, and so far it is very promising, so the short answer is "yes."  But here's the long answer...We currently have approximately 12 participants in the study.  SoundRecover2 was introduced in April of 2016, but strictly using instruments designed for severe to profound hearing losses.  This being the case, we have designed our study around patient's with this type of hearing loss.  Most patients previously wore Phonak Naida... Read more

What can cause a hearing aid, such as the Phonak Virto v90, to raise and lower volume randomly while watching TV?

Scot frink

Christopher S. Frink, MS

Audiologist in Salem

02 August 2016 - 1426 Views

Most new hearing aid technology now features automatic analysis of your listening environment to react to background noise and take measures when this occurs in order to optimize speech intelligibility for you.  As an example, when you go from a quiet room to a restaurant, the hearing aids may react by initiating its directional microphones to limit the direction you hear sounds so you can focus on the conversation in front of you and not hear the conversation behind you.  These systems can become quite complex as you get to higher level technology,... Read more