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Is it possible to upgrade my current hearing aid without purchasing a new device? I wear Phonak.

Scot frink
Christopher S. Frink, MS
Currently, the only company offering technology that can be upgraded is Unitron, a sister company to Phonak (both are owned by Sonova) which has technology that parallels them for the most part (about 95% of Phonak technology is available in Unitron products, and vice versa).  Other companies may offer upgradeable technology in the future, particularly... Read more

Are there any differences between normal Phonak hearing aids and the Phonak hearing aids sold at Costco, in terms of quality and performance?

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Sara Carnevale Fearon, AuD
The Phoank Brio is the line available at Costco. The new Audeo models (Vs) run on a newer/faster computer chip and therefore give better sound quality. They have some other new features including a wind noise reducer (one of the biggest hearing aid complaints is wind noise). Basically, the Brio is an older version of Phonak's technology - depending on... Read more

Is Phonak's Sound Recover 2 much better than the original Sound Recover? I am considering upgrading but I am not convinced. Have your patients seen an improvement in their hearing with the new version?

Scot frink
Christopher S. Frink, MS
Our clinic is actually conducting a longitudinal study on this to verify the improvement of SoundRecover2 over SoundRecover, and so far it is very promising, so the short answer is "yes."  But here's the long answer...We currently have approximately 12 participants in the study.  SoundRecover2 was introduced in April of 2016, but strictly using... Read more

Does Phonak make a hearing aid with Bluetooth, telecoil, and rechargeable batteries?

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Ryan Himeda, BC-HIS
Recently, Phonak launched their new platform that should be shipping out as we speak caled the Audeo Belong Rechargeable or Audeo B-R.  According to the materials that we received from Phonak they are claiming that the hearing instrument charges very quickly with about 24 hours of batt life.  They also explain in their documents that the hearing... Read more

I am about to get my first hearing aid having lost hearing in one ear in 1969. I don't like to rush into things. I have visited three clinics and their recommendations have been either Phonak BiCros or Resound Linx2 with a Multi Mic. Thoughts?

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Lisa Goulart, BA
Two different solutions. To give you a direct and quick answer: my preferred choice for unilateral profound losses would be Phonak Bi-CROS. Most clinics would offer you a trial period allowing you the opportunity to trial both then you choose what suits your loss, life style and personal preference better. 

What's the difference between the Phonak Brio and the Brio 2?

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Julie Norin, AuD
The Phonak Brio and Brio 2 are products that are specially made for and only sold at Costco warehouses. I only work with the main Phonak products that are available to audiologists market-wide, so I am not all that familiar with the specifics of the Brio/Brio 2 products; However, I do know that they are not the exact same product as the current Phonak... Read more

What can cause a hearing aid, such as the Phonak Virto v90, to raise and lower volume randomly while watching TV?

Scot frink
Christopher S. Frink, MS
Most new hearing aid technology now features automatic analysis of your listening environment to react to background noise and take measures when this occurs in order to optimize speech intelligibility for you.  As an example, when you go from a quiet room to a restaurant, the hearing aids may react by initiating its directional microphones to limit the... Read more

I have a Phonak cross-over pair--one ear is deaf and the aid in that ear transmits over to the good ear. Are similar products available for the Audeo B-R?

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Rebecca Jahed, AuD
At this point, there is not an option for a rechargeable CROS/BICROS with the Phonak Belong series.  I check every so often when I call Phonak because it would be an amazing option to offer those with an un-aidable ear.  This information that I have been given is that the battery voltage is not compatible with the requirements necessary when streaming... Read more

Is Phonak Audeo V a significant upgrade to Audeo Q ?

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Alexandra Tarvin, AuD
In addition to quicker processing and bandwidth which leads to brighter sound quality and understanding in a non-distored inner ear, the Venture line of Phonak devices has better understanding in noise. This includes car noise and background noise. All of the features available in the device does depend on the tier/level of device that an individual... Read more

Is Phonak Audeo B a significant upgrade to Audeo V?

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Raji Parangad, MAud
Audeo B has faster processing time and teh main difference would be the introduction of rechargable hearing aids in certain models. 

Are LiNX2 ITE hearing aids more susceptible to moisture than Phonak Virto hearing aids?

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Rachel Magann Faivre, AuD
Custom hearing device products do not have IP (Ingress Protection) ratings, only behind-the-ear devices do. For moisture, the highest score a product can receive is an 8, which means it is waterproof. Custom devices between ReSound or Phonak are likely to be similar, with a rating of 7, which means it can be submersed in water for up to 30 min and still... Read more

I have profound hearing loss and the Naida V50 with the UP RIC sounds great but can be too powerful sometimes. Can an Audeo B70-R work for me as well with the UP RIC?

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Timothy Charles Steele, PhD
I believe these are important questions addressed between you and your audiologist.  There are many variables that make decisions like this such as your type/degree/configuration of your hearing loss, your sensitivity to loudness, your previous amplification use, etc....I would recommend you discuss this with an experienced, trusted audiology... Read more

What are the pros and cons of Phonak's ComPilot, ComPilot II and ComPilot Air II?

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Margaret ("Peggy") Tomko, AuD
The ComPilot is the previous generation of the ComPilot II. The ComPilots have a better battery life than the ComPilot Airs, but are a little bulkier and require you to wear a neckloop (whereas the ComPilot Airs are smaller clip onto your shirt). Follow this link for more information.

I have single-sided deafness. What are the differences between the Widex CROS, Phonak CROS, and Signia CROS hearing aids?

Scot frink
Christopher S. Frink, MS
I have quite a bit of experience with CROS technology and single-sided deafness, having conducted four separate studies and individual assessments of unique products when they've been introduced.  So, I'd like to actually present a brief history on CROS technology to serve as a foundation for my recommendations.CROS technology has actually existed for a... Read more

Is the Phonak Audeo B Direct Made For iPhone?

Scot frink
Christopher S. Frink, MS
Yes, it's made for iPhone (M4iP)--and any phone that has Bluetooth capability, including Android and even old flip-phones!  So it's actually "made for any phone" (M4AP).What's the difference?  Bluetooth connectivity has been available for hearing aids since 2006, where a user could connect their hearing aids to their cell phone (or any other... Read more

I currently wear Phonak Audeo Q aids and need to purchase a new cell phone. Current phone (4s) has EasyCall attachment; inconsistent connection with EZCall. Audeo Q does not work well at all with the iPhones I've tried (6, 6s). Suggestions?

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Matthew Pearson
I have just spoken with Phonak about this very issue. A patient's Android connection to her ComPilot is rock solid but her iPhone tends to disconnect regularly.Apparently there isn't a great answer iPhones do disconnect from time to time.A ComPilot (a neck worn remote/streaming device) with an Android Phone may be a better solution (with an MC1 lapel mic... Read more

Does the Phonak Brio address speech intelligibility?

What are the upgrades from Phonak Brio R-312T?